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Steve was great! We contacted him because we were having trouble with our 7 month old pup. She was showing signs of extreme fear and anxiety, especially around other dogs and strangers. Steve first gave us a free phone consultation to see what the issues were and then he came for an in-home consultation. He showed on time (early!) and was super responsive beforehand. When he arrived he was super polite. He allowed time for our pup to warm up to him. I also appreciated that he explained step by step what he was doing and answered all our questions. His training has worked wonders for our pup!Jul 17, 2019VerifiedNova Pack Dog Training's reply
Thank you for this very kind and heartfelt review! It was my pleasure to show you how to help Nina feel more comfortable, confident, and how we need to address her issues appropriately.
Steve was quick to response to my inquiry and offered helpful observations and feedback during our phone consultation regarding our two young dogs. Looking forward to our training sessions!Jan 26, 2019VerifiedNova Pack Dog Training's reply
Thanks for the great review! I can’t wait to get started with your dogs, and help them be the best they can be.
Steve and I spoke briefly on the phone, and he was so helpful. He took the time to give me advice without trying to push his own training/business on me, so it shows that he truly cared for the well being of my dog more than making money. Very genuine and super helpful!Feb 9, 2019VerifiedNova Pack Dog Training's reply
It was such a pleasure talking to you about how I can help your dogs! Thank you for the amazing review.
Since my session with Stephen, my dogs have become so comfortable with each other that they are now snuggle buddies. I like Stephen's training style and how his positive energy negated my nervousness over my dogs getting along. Will definitely use again.Jun 15, 2019Nova Pack Dog Training's reply
This warms my heart so much! They’re awesome together!
Steve showed up right on time, and immediately bonded with my puppo Marley. He’s intensely passionate and knowledgeable in the practice of dog training. Helped me identify one of Marley’s big issues (insecurity, especially around other dogs), and taught me not only techniques I can use to train Marley but things to keep in mind for reinforcing the behavior I expect out of my dog. 10/10, would recommend to anyone who wants a better relationship with their canine companion!Dec 14, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is listed on my website, and depends on age of dog, type of training required, and if you want off leash reliability.
- What is your typical process for working with a new customer?I start with a phone call to discuss your training needs. if all goes well there, I like to meet in person to not only discuss a plan for us to fix the issues and modify behavior, but actually start the process of changing behavior to your expectations! Depending on the issues, I will come up with individualize protocols to help with problem/nuisance behaviors and then teach you how to change bad behaviors, increase good behaviors, and how to get you the dog you want! So please feel free to reach out for anything you need or to ask any questions you may have.
- What education and/or training do you have that relates to your work?I started my journey into dog training with a very good foundation through Animal Behavior College, where i became a certified dog trainer. As of February of 2019 I am a Professional member of the International Association of Canine Professionals, and PetTech certified in dog CPR. I’ve been actively, hands on, training dogs for a few years now, and constantly refining, and progressing my knowledge, hands on abilities, and understanding canine and human behavior to make everyone's lives better.