FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have a standard pricing based on square footage, service and whether a property is heavily soiled.
- What is your typical process for working with a new customer?
Typically, we discuss the goals of the customer and what services they desire. Then we determine the best time to place them on the schedule. On the day of scheduled service, we walk through the property(home/business) to confirm services and expectations. We perform services and invite customers in for a walk through to determine satisfaction.
- What education and/or training do you have that relates to your work?
Our house cleaners are HCT certified and our carpet technicians are certified via IICRC.