Nice Home Services

$69/service call

estimated price

Select a service

Zip code

Scheduling

Air handler location

A/C services needed

Responds within a day

Introduction: Our locally owned and operated company was founded in 2011 and is proudly family owned. At Nice Heating & Air, we understand it can be stressful when you need to repair or place your heating and cooling system. Trust our team to guide you through the process to ensure your indoor comfort in the hot, humid summers or the chilly winters in Alexandria, Springfield, Stafford, Fredericksburg and the surrounding area. You get a team of friendly professionals with decades of experience providing keeping homes cozy! Fully licensed and insured Class A contractor with 100% customer satisfaction or your money back. We offer state of the art technology, eco-friendly products and equipment, competitive prices, and the best customer service. We take great pride in our attention to health, comfort and safety for our clients plus staying up to date with daily training in the latest tools, equipment, and problem-solving methods. -100% Satisfaction Guaranteed -Nice, Neat & Knowledgeable Technicians -On-Time Arrival -Angie’s List Award Winner – 7 Years Straight!

Overview

Hired 285 times

Serves Lorton, VA

Background checked

40 employees

13 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2018

Featured Projects

127 photos

Heating System Installation or Replacement - Staff
Heating System Installation or Replacement
Fireplace and Chimney Cleaning or Repair - Fairfax
Fireplace and Chimney Cleaning or Repair

Specialties

A/C services needed

,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

93 reviews

5

88%

4

3%

3

2%

2

1%

1

6%

Read reviews that mention:

Merrill S.

Jan 10, 2024

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Hired on Thumbtack

The technicians who completed my project were amazing. 5 stars all day! They explained the diagnosis to me in detail and did an immaculate job on repairing my ducts. I greatly appreciated their professionalism and friendliness and will definitely use Nice Home Services for my future HVAC needs.

Details: Routine maintenance • Routine maintenance • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Pradeep B.

Mar 11, 2024

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Hired on Thumbtack

Joseph Reid completed the problem analysis for my Heat Pump issue and provided optimal solutions for it. Would definitely hire back them for future needs. Thank you

Details: Heat pump • Attic • Three-story building • Townhouse

Nice Home Services's reply

Thank you so much for sharing your experience with Joseph Reid and the Nice Heating & Air team. We're thrilled to hear that Joseph was able to diagnose your Heat Pump issue and present you with the best solutions. Our team is passionate about ensuring your home stays nice and cozy, so it's great to know we hit the mark for you. We look forward to being there for you in the future, whenever you need us. Remember, whether it's a quick fix or a comprehensive check-up, we're just a call away to make things nice and easy for you. Thanks again for choosing us and for the fantastic shout-out. Stay comfy!

Heating System Repair or Maintenance

Rahwitt K.

Jan 2, 2024

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Hired on Thumbtack

Nice was awesome! Very timely and answered all of my questions. Got my fireplace cleaned out thoroughly and back to working!

Details: Fireplace repair • Gas-burning fireplace with direct vent • Indoors • Three-story building

Fireplace and Chimney Cleaning or Repair

Adam E.

Dec 21, 2023

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Hired on Thumbtack

Nice services came out, saw the problem in the fireplace and we ended up replacing our very old fireplace. They did great work and explained the job all the way.

Details: Fireplace repair • Gas-burning fireplace with direct vent • Indoors • 11 - 50 years old • Two-story building

Fireplace and Chimney Cleaning or Repair

Ursula F.

Jan 1, 2023

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Hired on Thumbtack

Fredy Trinidad provided exceptional customer service when he repaired my Heating and AC unit. He explained everything he was doing as he was doing the job which made me feel very comfortable. He also provided me with Tips and recommendations. Fredy keep up the great work! You were awesome! Thanks so much Nice Home Services for sending Fredy.

Details: Furnace • Not enough heat • Closet • Two-story building • Townhouse

Nice Home Services's reply

Thank you for taking the time to share your positive experience with Fredy Trinidad. We are delighted to hear that Fredy provided exceptional customer service and explained everything he was doing in a way that made you feel comfortable. We are also glad to hear that Fredy provided you with tips and recommendations to help improve the performance of your heating and AC unit. Fredy is a valuable team member, and we are thrilled he exceeded your expectations. We will pass along your kind words to Fredy and the rest of our team. Thank you for choosing Nice Heating & Air and we look forward to serving you in the future.

Heating System Repair or Maintenance

Credentials

Background Check

Cherie Hudson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate company so you never have to worry about additional costs even when the job takes longer than expected. The price is the price and we will not add to it after our clients agree to an upfront price. We promise up front pricing and we deliver even if it means we take a loss sometimes.
What is your typical process for working with a new customer?
We add your contact details to our secure computer system and any notes relevant to your needs or special considerations. You will then be dispatched a background checked, licensed and certified professional HVAC technician or Indoor Air Expert. We will do a great job taking care of your needs and we will reach out shortly after the visit to make sure we left you 100% satisfied. You will know we appreciate and want your business!
What education and/or training do you have that relates to your work?
We train daily at Nice Home Services. 100% of our staff dedicates time to improve their skills and knowledge in order to be able to keep delivering the best service to our clients. We do training on everything from personal development, customer service, and technical training daily. as "Trane Comfort Specialists" we must meet the highest standards of training and knowledge to maintain that prestigious certification.