I wanted someone out ASAP after another plumber had stood me up and, late that evening, Walter shifted things around to fit me in with one of his techs, Francesco, the next day. I had a laundry list of items that he looked at and we came up with a plan. Francesco and crew came back later and spent an entire Saturday installing our new hybrid water heater, a new toilet, three new faucets, and replacing a bunch of old piping and valves. I'm really enjoying the results!!