My Great Way

Introduction: Solution focused professional with 15 years experience providing rapid client focused technical support included but not limited to desktop and servers operating system to more than 4000 users. Demonstrate capacity to identify root causes and direct users to lasting resolutions. Well versed in variety of common operating systems 1) Windows XP, 7, 10, 2) windows servers 2003, 2008 and 2012; applications, and hardware with a proven ability to master new tools and technologies quickly. Outstanding interpersonal strengths illustrated by multiple service awards. Customer satisfactions is my number one priority. This makes me feel happy when the job is done and meet customer satisfaction.