Closed
Introduction: Closed I'm an very sorry we are not in business any more
Closed I'm an very sorry we are not in business any more
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Reviews
5.0
1 review
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Amanda S.
Feb 11, 2013
Count yourself fortunate if you have an opportunity to work with Fairfax Marble And Tile. Installing a new floor or bathroom is often fraught with anxiety, but you can set your fears aside when you put yourself in the hands of Ben Dyer and his crew. Considering the widespread recognition the company has received for its creations, not to mention its winning entry in the Residential Natural Stone category of the Tenth Annual National Tile Contractors Association (NTCA) TileLetter Awards, it is almost an understatement to say that Ben Dyer will deliver a high-quality product. Customers in Northern Virginia have a right to expect that their projects will be done well and in a timely fashion, and Fairfax Marble And Tile will not disappoint them. What customers may not expect, however, is the personal service that accompanies every aspect of the job. Phone calls and e-mails are returned promptly, a supervisor is always available to answer questions, and Ben does 95% of the work himself and visits all work sites on a daily basis. So focused is the attention that you may even be lulled into thinking that you are the only client, when in fact, you are simply one of many discriminating homeowners who have chosen Fairfax Marble and Tile.. Exasperated with subcontractors? Suspicious of temporary laborers? Worry no more, for as the Fairfax team includes carpenters and plumbers as well as master tilers who have all been certified by the Ceramic Tile Education Foundation- subcontractor delays and incompetent workmanship will be a thing of the past. Furthermore, Ben plans in advance and executes on schedule, minimizing any potential disruption to your household. Most importantly, perhaps, he also offers a five-year guarantee on his work--a guarantee that is far longer than those provided by the majority of his competitors. Home improvements can be unpredictable and costly; why take a chance on a company with less experience when Fairfax Marble and Tile will do the job right the first time."
A. Simko
Closed's reply
Ms. Simko,
All of us here at Fairfax Marble and Tile greatly appreciate Ms. Simko's business and extremely detailed and personal review of our work. We take great pride in our workmanship and Mr. Dyer holds everyone to his personal standard of quality. He does take the time to ensure the 100% satisfaction of every customer and is touched that Ms. Simko recognizes this and is even happier to hear how pleased she is with the work that he and his employees completed. It is wonderful to have a customer so satisfied with our work.
Thanks Ben Dyer