|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|
|Saturday||8:00 a.m. to 4:00 p.m.|
Heirloom Express South
About this pro
We use the best labor around, only experienced, trained employees represent our small family owned business. We have been screened and approved to move high end estates, museums and many designer homes. All furniture that is moved is treated with white glove treatment. Every piece is blanket wrapped for protection and handled with care. We are proud that we have never had an insurance claim. We take our time to do the best job possible but at the same time use experienced, hard working teams. We never use day labor. Our 6 years in service in the RVA area as proven to be rewarding and we keep trying harder to please our customers. If you value your personal belongings we are the company for you. You can be sure that your move will be safe, secure and delivered in the same condition as it was picked up. We enjoy the satisfaction that we hear from our customers after a job is completed. They love our guys. We also have many return customers that use us for all kinds of furniture related jobs, when they buy new furniture or want things rearranged in their home. They call us when work is being done in their home to move furniture. Those return customers are our proof that we are doing it right. It is a satisfaction like no other to hear those familiar voices again and again.
- What should the customer know about your pricing (e.g., discounts, fees)?We base the pricing on the size of the move, the number of stairs, and the distance of the move. These factors determine the labor and the costs of the job itself. Pricing is also based on the size truck needed and the amount of work requested for particular job. For instance some customers want packing, unpacking, disassembly, reassembly on top of usual load and unload duties.
- What is your typical process for working with a new customer?We offer an estimate by phone which most busy customers prefer. When we know the size of the move, number of stairs and distance to new location, we can give a good estimate of the amount of time. The size of the job also determines the number of guys needed which is what the job is based on. It also helps us to determine the size truck to use and materials needed to complete the job professionally.
- What education and/or training do you have that relates to your work?Years of handling furniture with a "white glove" delivery service. We have handled the most expensive high end pieces and continue to handle customer's household items the same way. We are proud of our reputation of caring for what we move.
Pacific Time Zone