8. American Quality Construction, Inc
- 31 years in business
- 2 hires on Thumbtack
- Serves Mountain View, VA
"Mark Kinser is a true professional who understands the meaning of customer service. He came to our assistance after our roofing shingles were torn off by a powerful nor’easter in March 2018. Mark immediately assessed the damage and offered a verbal repair estimate fully recognizing the need to cover the roof before the arrival of approaching inclement weather. That evening he followed the verbal offer with an email confirmation contract including material needs, labor costs and appointment date/time for the next available weather window. At the appointed time, Mark arrived with his assistant, Everett, and all the necessary tools and ladders carefully scaling our three story home in near freezing temperatures. They not only completed the job in the estimated time, but also took numerous photos of the wind damage and repaired sections for our review and records. Mark also provided an unsolicited assessment of the remaining life of the original shingles with a view toward eventual roof replacement. We are truly grateful for the responsive and upstanding services of American Quality Construction especially in our critical time of need."