FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Amazing Entertainment, we support Service Members, schools, and churches with generous discounts on our rentals. Travel fees are based on mileage and are calculated prior to the contract being sent. The customer has the ability to cancel an event up to 24 hours prior to the date of the event, and deposits (typically 50%) will be reserved as rain checks for future bookings.
- What is your typical process for working with a new customer?
At Amazing Entertainment, we do not just consider ourselves a business, but a family. We take pride in the fact that we get to know our customers (new and existing) and build relationships with them over time. We always welcome feedback (positive and negative), because we strive towards constant improvement. We will go above and beyond the call of duty to ensure the customer is 100% satisfied!
- What education and/or training do you have that relates to your work?
Amazing Entertainment began in the 1990's as a small, family-owned business, focused on Bounce Houses and DJ equipment. Throughout our more than 20 year history, we have expanded our selections and customer base to be a one-stop shop for all your event needs. We have everything from tables and chairs to Laser Tag Arenas and extreme rides like our Mechanical Bull and Rock Walls!