J's Cleaning Service, LLC

Portsmouth, VA

Get up to five quotes from pros like J's Cleaning Service, LLC within hours. Get Quotes

About this pro

How does your business stand out?

We take pride in our work and love to see our customers satisfied.

What do you enjoy about the work you do?

We love to clean.

Location

Portsmouth, VA 23702

Background check

Complete

Years in business

3

Number of employees

7

Times hired on Thumbtack

153

Reviews

97 Reviews
  • Fred M. Jul 6, 2017
    Carpet Cleaning
    Verified Review
    I contacted J's Cleaning Service in the morning, received a quote from them within several hours (max) and they at my house later the same day. I can't say enough about their responsiveness , professionalism and the quality of their work. My carpet now looks virtually as good as it when it was installed 9 years ago. This is the company to call when you need your carpets cleaned.
  • Serena S. Jul 3, 2017
    Carpet Cleaning
    Verified Review
    Just a overall good experience. They arrived ready to tackle the carpets from a bad experience with a roommate and her dog destroying carpets and severely threatening my deposit being returned. I thought the carpets were absolutely destroyed and they removed the stains. They both worked into the late hours to make sure the job was done right. It was on the eve of my move and they cared about me getting me security deposit back and gave me a fighting chance! Absolutely recommend !
  • Jerome L. Jun 16, 2017
    Carpet Cleaning
    Verified Review
    Did a great job!!
  • Travis W. Feb 10, 2017
    Carpet Cleaning
    Verified Review
    moving out!
    I hired J's Cleaning Services, LLC when I was moving out of a 4 bedroom house with carpets. After they were cleaned, they looked brand new. The company was very professional and personable.
  • Lasandra E. Jan 29, 2017
    Carpet Cleaning
    Verified Review
    Professionalism at its best!!!
    They were very professional and made sure that I was satisfied with the finish product before they left the home.
  • Roberta J. Jan 7, 2017
    Carpet Cleaning
    Verified Review
    Exceptional and thorough!
    Always on time, excellent customer service, exceptional cleaning
  • Homer A. Dec 29, 2016
    Carpet Cleaning
    Verified Review
    Nice clean carpet
    The crew was friendly, professional and efficient. They were flexible in accommodating to our space and needs. Our carpet came out looking very nice. We plan to engage J's again when there is a need.
  • Christina T. Dec 27, 2016
    Carpet Cleaning
    Verified Review
    Professional and friendly
    Professional and friendly.
  • Kathleen G. Nov 22, 2016
    Carpet Cleaning
    Verified Review
    Would recommend
    Great job!
  • Veronica N. Nov 14, 2016
    Carpet Cleaning
    Verified Review
    Great service!
    Super nice people. Responded promptly all communication. Showed up on time. Did a wonderful job with my carpets. It was a pleasure doing business with them, and I would call them again.
  • Laura L. Oct 1, 2016
    Carpet Cleaning
    Verified Review
    Best carpet cleaning deal out there!
    I requested move out carpet cleaning for 3 bedrooms and a living room. The employees were professional and did an excellent job. They pre treated stains and made the carpet look brand new. I was very impressed. I will definitely be calling J's again!
  • Hannah S. Sep 29, 2016
    Carpet Cleaning
    Verified Review
    Wonderful Company!!
    I highly recommend them. They showed up early, were professional, personable, and did a great job. My once dingy looking carpets look brand new one. As long as I live in the area I will ONLY use this company for carpet cleaning.
  • Kirstin S. Sep 24, 2016
    Carpet Cleaning
    Verified Review
    Awesome job!
    The guys that came to clean for us was absolutely wonderful! We needed someone right away and J's stepped right up. Thank you so much!
  • George B. Sep 22, 2016
    Carpet Cleaning
    Verified Review
    Clean but moist.
    The cleaning crew was very professional. They arrived 15 minutes ahead of schedule, and were in and out in a little over an hour. The only reason I didn't give them 5 stars is the carpet was a little wetter than I expected, otherwise they did a great job.
  • Andrea K. Sep 12, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    !!!
    They got in and out so fast! Super clean job and very friendly. Will definitely hire again. They even ended up coming early which was awesome for me on a Saturday.
  • Kris N. Sep 10, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move-out clean for rental ranch
    There was confusion and miscommunication between the people I spoke to book the cleaning and with the people who cleaned the house, so they were over an hour late getting started; which was no problem because we had already vacated the house. I do have to say they were good about keeping me posted as to when their ETA would probably be. I picked this service from Thumbtack, not because of price (which I thought was fair, but was no means the lowest offer I received), but because they seemed to specialize in moving clean outs and I always get any place I rent professionally cleaned when I leave. This was an approximately 1600 sq ft ranch with mainly wooden floors, and two carpeted rooms. Because I was 4 hours away when the house was cleaned and did not go back to check, I have to rely on Abrams Realty from whom we were renting it and Aubrey, the rental manager, stated that the house was not cleaned well, that the vinyl floors in the kitchen, laundry and one bath did not seem clean because they felt "sticky" and that the bath on the front hall had not been cleaned at all. There goes at least part of our deposit. :(
  • Jenia F. Sep 2, 2016
    Carpet Cleaning
    Verified Review
    They were so polite and professional very very very satisfied with the results. Took less than an hour and my carpets look better than when I initially moved in
  • BETH T. Aug 28, 2016
    Carpet Cleaning
    Verified Review
  • Barbie J. Aug 17, 2016
    Carpet Cleaning
    Verified Review
    Great job.
  • Silvia S. Aug 5, 2016
    Carpet Cleaning
    Verified Review
  • Tramaine J. Aug 2, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Cynthia S. Jul 31, 2016
    House Cleaning
    Verified Review
    Did a great job! Only problem is I believe I was suppose to get a deep clean. I think they only gave me basic (certain things for deep clean was not done).
  • Kimberly S. Jun 20, 2016
    Carpet Cleaning
    Verified Review
  • Karen R. Jun 18, 2016
    Move-in or Move-out Cleaning
    Verified Review
    J's cleaning service is outstanding. They were very professional and did a wonderful job. I would recommend them to any client. Quality service and priced great.
  • Symone B. Apr 25, 2016
    Move-in or Move-out Cleaning
    Verified Review
    I hired J's Cleaning for my move out clean. They were on time and completed everything on time. I am more then pleased with the cleaning job they did and look forward to hiring them in the future.
  • Brittany D. Apr 21, 2016
    Carpet Cleaning
    Verified Review
    Very good job!! Very professional and wonderful people
  • Layla M. Mar 29, 2016
    Carpet Cleaning
    Verified Review
    Nice people. A little over 30 minutes late but it was raining that morning. The carpet was cleaned and looked great after. I'll book again. THNX.
  • Ashley C. Mar 24, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Chris C. Mar 8, 2016
    House Cleaning
    Verified Review
  • Bob H. Mar 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    J's cleaners were VERY good. Showed up on time, worked steadily, and left our place sparkling clean. The next day our Realtor commented "The house shows neat and clean...that's important to prospective buyers...".
  • Julie F. Feb 26, 2016
    Carpet Cleaning
    Verified Review
    Dave called me immediately to set up appointment. Prompt, courteous, and when we had a problem, took care of it promptly. I would definitely recommend J's Cleaning Service to friends.
  • Sharlene S. Feb 16, 2016
    House Cleaning (One Time)
    Verified Review
  • Dave D. Feb 13, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Excellent all around! Replied immediately, arrived on time, professional courteous service, and couches look great! Will definitely hire again and recommend to all!!
  • Sharon B. Jan 29, 2016
    Carpet Cleaning
    Verified Review
    I was very pleased...on time and organized....moved minimal amount of furniture and put back again...I will tell my friends
  • Christina S. Jan 20, 2016
    House Cleaning (One Time)
    Verified Review
    The answered the call and exceeded my expectations! Honored the price the quoted on Thumbtack, were very polite, cleaned BEAUTIFULLY! Would definitely hire them again! Thank you!
  • Marc R. Jan 16, 2016
    Carpet Cleaning
    Verified Review
  • Donna O. Jan 15, 2016
    Office Cleaning (Recurring)
    Verified Review
    He's doing a great job!
  • Linda G. Jan 10, 2016
    Carpet Cleaning
    Verified Review
    Dave was prompt, courteous, and previewed with me what areas of my carpet needed extra care. He did not rush through, but checked more than once to be sure he covered all areas thoroughly. I will call J's service again and recommend it to my friends.
  • Tammarrah A. Dec 21, 2015
    Carpet Cleaning
    Verified Review
    They arrived on time and finished the job ahead of time. Also, they were professional and made my house look brand new again for my new tenants. They have my business and I will recommend them to my friends. Thank you so much.
  • Kelly A. Dec 15, 2015
    Carpet Cleaning
    Verified Review
  • Amy B. Dec 15, 2015
    House Cleaning
    Verified Review
  • RAY G. Dec 4, 2015
    Carpet Cleaning
    Verified Review
    Fantastic! We had an appointment with a different carpet cleaner for the our last day in our house which we had sold. It was also the day before Thanksgiving. We panicked when the scheduled cleaners did not show! Used Thumbtack to put out an APB for a carpet cleaner quick. Dave Bracy called me back within 5 minutes and was at our house with in 30 minutes. He did an outstanding job on all the carpets in our house. We highly recommend Dave and Jennifer!
  • LeDiea P. Dec 4, 2015
    Carpet Cleaning
    Verified Review
    All I can say is WOW!! Dave and his staff exceeded my expectations. My carpet looks amazing. The team is reliable, thorough, and willing to do what I asked including special requests. They arrived on time and did a great job! J's carpet cleaning service is my go to company for my carpet care. Thank you J's for bringing my floors back to life.
  • Myra W. Dec 2, 2015
    Carpet Cleaning
    Verified Review
    I don't trust many people, but I felt that I could trust them. They were respectful of the home and our needs to have clean safe carpets in our home. They honor their coupons. Great people.
  • Leroy D. Nov 27, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Two words "AWESOME JOB" Thanks J's Cleaning Service
  • Crystal M. Nov 23, 2015
    Carpet Cleaning
    Verified Review
    J's cleaning service was able to get stains out I thought were there for life. We are so satisfied with the work they did. Thanks to then, my carpet and furniture is back to mint condition.
  • Kris C. Nov 23, 2015
    Deep or Spring Cleaning
    Verified Review
    Amazing, they were very friendly and paid attention to detail! My carpets have never looked so clean!
  • Stephen P. Nov 19, 2015
    Carpet Cleaning
    Verified Review
    They were on time, friendly, professional and the carpets look brand new. I going to recommend them to everyone I know. Thank you!
  • Quenton H. Nov 10, 2015
    Carpet Cleaning
    Verified Review
    They arrived on time and did a wonder job. They were very professional as the promptly completed the job.
  • Kasey Y. Nov 2, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • David S. Oct 28, 2015
    House Cleaning (One Time)
    Verified Review
    Amazing job cleaning the most disgusting house I have ever seen and they did it in a few hours! Absolutely amazing cleaning company. Thank you soooooo much for all your hard work getting this house ready for move in! You guys are simply the best!!
  • Shelia J. Oct 20, 2015
    Carpet Cleaning
    Verified Review
    They were spot on from the very beginning! Very friendly, prompt service. Excellent job working within my schedule, and the carpets look wonderful. I will be using J's Cleaning Service again.
  • Ginny M. Oct 20, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • Debbie P. Oct 15, 2015
    Carpet Cleaning
    Verified Review
    Great crew. On time and professional. Equipment worked great and I highly reccomend this company. Carpet looks good and house smells nrand new.
  • Terri W. Oct 12, 2015
    Carpet Cleaning
    Verified Review
    Darryl cleaned my carpets- I was drawn to this company because of their reviews and was especially impressed with his professionalism. The carpets were restored to "like new"! I will definitely use them again!
  • Jen A. Sep 25, 2015
    Carpet Cleaning
    Verified Review
  • Monica D. Sep 24, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • Stephanie B. Sep 24, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Hired Dave and Jennifer to do a condo clean out after the passing of a family member. They were prompt with answering any of my questions and despite my being out of town, conveyed trustworthy confidence that I would be happy with the result or they would come back free of charge. Because we had J's Cleaning clean the inside of the condo as well as the carpets, the combination price was very reasonable; and after inspecting the property, we were very pleased with the result.
  • Barbara F. Sep 12, 2015
    Carpet Cleaning
    Verified Review
    Awesome job thank you soo much!!! I put you guys on my Face book page & recommend you to all of my friends.
  • Serenity S. Aug 29, 2015
    Carpet Cleaning
    Verified Review
    They did a phemonal job cleaning my carpets! I couldn't believe how clean it was. They got the job done faster than I thought. I'm definitely referring them to everyone I know and will only call them from now on! :D
  • Alexis B. Aug 29, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Phenomenal job and reasonably priced! I would absolutely hire them again. They were available on short notice and immediately set to work upon arrival. J's Cleaning Service is incredibly professional and they even offered advice for future cleaning. I would absolutely hire them again!! Thank you so much J's Cleaning!
  • Sonja C. Aug 23, 2015
    Carpet Cleaning
    Verified Review
    Jay and Ty saved the day! Had a tenant that left the place a mess. I was in the depths of sadness looking at the poor, lifeless, stain filled carpet. It was pitiful. The carpet looked like it had barely survived. I had obsessed over it that night imagining the replacement costs. Jay and his team came in and cleaned approx 1000sq foot. The machine was incredible. Oscillating/Rotating power brushes that looked like an industrial machine. If you pay $99 for Stanley steamer to do 5 rooms you aren't even beginning to experience the epic work these guys do. I've never seen a company use this machine and after watching it I will only call Jay for any carpet work. In fact I will write it in the lease that the carpet cleaning can only be done by Jay. Super nice guy, professional, prompt and called me to let me know he was enroute. Scheduled a next day service the night before. This company hustles to get your place clean. Thank you so much for reinvigorating the life into my carpet.
  • Kevin P. Aug 19, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Fast and excellent service. Highly recommended.
  • Standice M. Aug 19, 2015
    Office Cleaning (One Time)
    Verified Review
    I love them! They're easy to schedule with and they work with my mess. I can feel comfortable with them in my home alone which is big for me.
  • Lance A. Aug 4, 2015
    House Cleaning (One Time)
    Verified Review
    J's Cleaning Service was wonderful to work with. They
  • Martha M. Aug 4, 2015
    House Cleaning
    Verified Review
    I am so pleased with the service they provided. They are professional, honest, and real pros at what they do. I am so glad that I found them. What a treasure they are!
  • Min B. Aug 3, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Great and spotless job done.
  • Melanie L. Jul 30, 2015
    House Cleaning
    Verified Review
    David and Jennifer are professional and excellent. They have left our office cleaner than we have ever seen it since moving in. They are very responsive and reliable, and I could not recommend them more! Excellent service and great prices.
  • Nicholas N. Jul 7, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Would recommend to anyone
  • Merin S. Jun 28, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Dave and Jennifer showed up right on time ready to work. We talked through the list of what I wanted done and every item was addressed with great attention to detail. In addition, the job was done in the scheduled time frame. Very pleasant people to work with and I highly recommend them!
  • Melissa P. Jun 26, 2015
    House Cleaning
    Verified Review
    Wonderful customer service and very good cleaning. Appreciate Jennifer and David's quick responses to my questions and punctuality. Very easy to be around and extremely trustworthy.
  • Shannon L. Jun 25, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Dave and Jennifer provided a move out house cleaning for me. They were on time and did the job in roughly 3 hours. All of my problem areas were taken care of and they were very professional and courteous. I have already recommended them to several friends.
  • Robyn K. Jun 24, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Thank you!
  • Mrs. S. Jun 1, 2015
    House Cleaning (One Time)
    Verified Review
    This was a gift to my sister. She said they did a great job. They were very professional and on the ball. They even offered to do the cleaning on a holiday, if necessary. I would recommend them to anyone.
  • Kimber L. Jun 1, 2015
    House Cleaning (One Time)
    Verified Review
    J's Cleaning Service completed a deep clean for a move out. They were very professional and friendly. They were on time. They worked fast and completed the job in the time quoted. Great job!
  • Courtney D. May 30, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I was so impressed with Jennifer and Dave. They were so polite and accomodating. They were on time and I was a little late, but they did not complain they just were so understanding and professional. They had all their cleaning supplies was very thorough. Wasn't a long process finished earlier than they thought and yet the job was amazing.
  • Sarah B. May 20, 2015
    House Cleaning
    Verified Review
    Thank you for helping me and my family out on short notice! I appreciate your hard work and will definitely call you again! Best wishes!
  • Erica C. May 19, 2015
    House Cleaning (One Time)
    Verified Review
  • Joel E. May 10, 2015
    House Cleaning (One Time)
    Verified Review
    Loved these two. They were on-time, which is obviously expected, but they also turned a fairly hairy move-out job into a great looking house. Without realizing it, they ticked every box on our todo move-out list. We're also considering hiring Dave and Jennifer for recurring services.
  • Sylvia S. May 9, 2015
    House Cleaning
    Verified Review
    WOW! I am just thrilled with the job this team did. They even came on Saturday afternoon which met my needs. They are very professional and pleasant. My little home is clean and smells wonderful :) Will definitely use them again. Thanks so very much!
  • Haunani K. Apr 24, 2015
    House Cleaning (One Time)
    Verified Review
    They were GREAT
  • Enrique R. Apr 22, 2015
    House Cleaning (One Time)
    Verified Review
    We had needed their services as we were moving out of our apartment. Outstanding work. Reliable, professional and great customer service. Highly recommend them and will definitely use them anytime and everytime we need extra help cleaning.
  • Alice J. Apr 21, 2015
    House Cleaning (One Time)
    Verified Review
    They were able to come out the same day I request service. They were efficient and nice people to work with and exceeded my expectations. I would hire them again!
  • Shanice U. Apr 20, 2015
    House Cleaning (One Time)
    Verified Review
    They did a great job and were very quick for my move-out cleaning. A few spots were forgotten, area between fridge an stove and the bathroom cabinet but I didn't notice until after the walk through, so not completely their fault. But, overall they did a great job
  • Colleen B. Apr 16, 2015
    House Cleaning
    Verified Review
    Awesome first cleaning! We will have them over weekly.
  • Trisha D. Apr 16, 2015
    House Cleaning
    Verified Review
    I don't know how they did it but they did it! Cleaned my 3 bedroom 2 full bath 2000 sqft home in 2.5hours. Floors, windows and showers look fabulous. Would definitely recommend and the price was great too. Thank you and look forward to using them again.
  • Tommy S. Apr 9, 2015
    House Cleaning (One Time)
    Verified Review
    This was a quick clean and it went well.
  • Beth A. Apr 6, 2015
    House Cleaning (One Time)
    Verified Review
    These guys showed up ON TIME and did an outstanding job. The house smelled and looked awesome when did my walk through. I was able to turn the keys back over to the owner knowing that the house was CLEAN!
  • Janine E. Apr 2, 2015
    House Cleaning (One Time)
    Verified Review
    Dave and Jen did my 4 bedroom 3 bath house today. What an excellent job, now I'm ready for Easter! I will def be calling them again! Thanks again, J.E.
  • Elaine L. Apr 1, 2015
    House Cleaning (One Time)
    Verified Review
  • Magda K. Mar 27, 2015
    House Cleaning (One Time)
    Verified Review
    Prompt. Professional, and Courteous! Thank you for the amazing detailing you did to my home!
  • David B. Mar 25, 2015
    House Cleaning
    Verified Review
    J's Cleaning Service was very through and cleaned more in two hours than I could in two weeks. Only a couple of areas they missed (inside of microwave and mildew on shower curtain), but J's competition would have missed many more spots if given just two hours to do the task of cleaning an entire residence. Very good job!
  • Shannon E. Mar 19, 2015
    Very kind and pleasant people. J's cleaning service provide awesome services and will ensure that your home or business look great. If you want to bring your home or business back to life J's cleaning will definitely get the job done!!!!
  • Marion W. Mar 19, 2015
    Definitely the best cleaning service I have experienced. J's cleaning service knew what they were doing, worked very hard, and did a great job. They are very passionate about their service. I would recommend J's cleaning service to my friends and outsiders. They mean WELL! Great job J's cleaning service, you guys rock !
  • Larry M. Mar 19, 2015
    They must be some military service involved because the attention to detail is amazing! !!!
  • Brian T. Mar 19, 2015
    My wife and I have wanted to use a cleaning service for home for quite some time, but we were skeptical about having strangers in our personal space.. We were having the conversation once again on our way to the movies. We saw a lady driving a truck with a cleaning service sign sitting at the light beside us. We took that coincidence as a sign and decided to give J's cleaning service a try. We called the next day and spoke with Jennifer. She was very friendly. She laid out their services and prices. She was patient with us as we asked her a million questions. We felt comfortable with the conversation and set an appointment for 4pm on Friday. They arrived 15 minutes early and seemed eager to get started. She and her husband had uniforms and looked very professional. They were very respectful. That eased our anxiety a little. We showed them our home and my wife gave a few instructions. Once they got started, they had every inch of our home spotless! Their attention to the small details is what impressed us. They did not take a long time and are very reasonably priced. They did an excellent job and we will definitely use them regularly. I recommended them to all my friends. J's cleaning service is a class act
  • Towanda F. Mar 19, 2015
    I rate David Bracy J's cleanin Service,Outstanding!!! When I set up the appointment with him he had such a great personalitie witch was a plus for me. He had a great price they showed up on the time he said they would , They did a wonderful job on my home and I can't wait for my next cleanin Thanks again David bracy,for your great service you have provided me and my family.

Q&A

How did you get started doing this type of work?
My wife has over 7 years of experience and she really enjoys cleaning.
What types of customers have you worked with?
We Specialize in recurring home cleanings, one time deep cleans and move-outs.
What advice would you give a customer looking to hire a provider in your area of work?
You will not be disappointed.