FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give our clients a flat rate so they don't have to worry about the man hours needed to complete a project. We base our price on the number of rooms that need service in their home or office space/square footage of the property in need of service. For the quality of service we provide you can't beat the price. We also ask that our clients pay a percentage of their quote as a deposit on their services, it takes care of the cost of supplies and travel and doesn't add anything to the total price.
- What is your typical process for working with a new customer?
When we have a new client we talk to them about their needs and expectations and tailor a cleaning plan specific to them. We create the best approach for their project and then we begin the process of making there home or office shine. We take a lot of pride in our work and enjoy it. We find that the most important part of the job is getting to know our client. We also offer a discount of 20%-25% discount off their first clean.
- What education and/or training do you have that relates to your work?
Outside of working for cleaning company for years we attended numerous residential and commercial cleaning seminars. We have multiple licenses in the following states Pennsylvania, Virginia and North Carolina we are also bonded and insured so clients can be sure that their property and valuables are covered.