FAQs
- What is your typical process for working with a new customer?
During our initial meeting, we will ask questions to gain understanding of our customers project requirements/goals, style, and preferences while taking any needed field measurement, pictures, and notes of site specific information. When there are already plans and/or detailed specs for the project we like to get a copy to familiarize ourselves with the project prior to the first meeting. If there are not plans available or a design professional already working with the customer, we prefer to start with a design agreement to establish a detailed scope of work and plans (if needed) designed around the customers budget for any sizable project. When this phase is complete the customer will have the details and our pricing, At that time if they wish to get additional pricing they can use the provided scope and plans to ensure they are getting "apples to apples" bids.
- What education and/or training do you have that relates to your work?
Pano Construction's President and operator Nick Noel has AAS degree in Drafting and Design and a BS degree in Construction Management. Nick Noel is also an Assoc. AIA member (American Institute of Architects, associate), a CSI member (Construction Specifications Institute), AIBD member (American Institute of Building Designers) member, and NAMRI member (National Association of Mold Remediators and Inspectors), and a certified residential and commercial mold inspector and remediator. Pano Construction is a member of USGBC (U.S. Green Building Council) and an A+ rated BBB member.
- What advice would you give a customer looking to hire a provider in your area of work?
If you are not getting plans or a detailed design, be thorough in details of bids to make sure you are getting apples to apples pricing. Always make sure the contractor you intend to deal with is state licensed. You might think it will save a few dollars to hire an unlicensed contractor, however, in addition to not being sure of their qualifications, your options if things do not go well are severely limited.