It’s free with no obligation to hire
Hired 10 times
2 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 8:00 p.m.
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Duct and Vent Cleaning
Easy to get a hold of and very prompt in messaging. Thank you!Dec 21, 2017Verified
Pristine seems to be a very professional organization. However, I do nothing the painting is one of its best services. The project manager, who also painted, is highly skilled in air quality and ventilation issues. But the painting services provided was quite poor. I had to point out very clear issues with the job, and even in the end I had to do significant patchwork.Dec 2, 2017VerifiedMold Metrix's reply
We thank you very much for your business and appreciate your perspective. We will strive to communicate more specifically what is and is not included with the service option our client chooses. Please know that we have already starting taking steps toward implementing more descriptive service agreements. Pristine Shield also plans to release more photos of our projects so that we and our clients may have more clear expectations for finished results. Thank You Again for your insightful and professional review! Your review matters because you are the Pristine Clientele. We promise to server you better in the future.
I️ cannot convey how impressed I️ am with Khonsol Badu and his team. Khonsol arrived at the apartment on time, did a thorough evaluation, and provided insightful feedback and advice on the issues that needed to be fixed within the apartment. He was very professional and helpful, and I️ would, undoubtably, recommend him to anyone if they need their apartment painted or inspected.Dec 7, 2017Verified
Mold Inspection and Removal
Excellent service, he went above and beyond our expectations. He sat down with us and listened to all of our concerns and the history of the air problems in our apartment. Once he identified the problem, he laid out a step by step plan of suggestions to improve our air quality, and quality of life! He included and went into depth about alternative, green solutions in addition to some simple, low-cost fixes. He was very caring, patient and concerned. He worked with us to make a plan that aligned best with our living habits and budget. He definitely gets 5 stars from us.Jan 4, 2018Verified
Pristine was really great. They arrived on schedule and did a superb job!! We would definitely hire them again.Jan 4, 2018Verified
Khonsol Azari Badu
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing for remediation projects is determined by several factors such as the category, class, drying equipment and materials effected. Mold Metrix uses THE INDUSTRY STANDARD pricing program XACTIMATE. This is the same program all insurance adjusters use to determine costs and payouts. In this way our customers can rest assured knowing they are receiving top quality service at a fair and honest price.
- What is your typical process for working with a new customer?A project manager will consult with the client to assess their needs and expectations. After thoroughly investigating all effected areas, a project scope and written estimate are issued via email, typically within 24-48 hours. If warranted, we will help file insurance claims and work with insurance adjusters to help relieve some of the stress associated with these projects. Quality assurance is handled by the assigned project manager, who works on site to ensure remediation protocol is carried out to I.I.C.R.C standard. Upon completion of remediation protocol, swab samples are collected for laboratory analysis for quality assurance and clearance to close project.
- What education and/or training do you have that relates to your work?Over 50 years combined experience Certified Mold Inspectors I.I.C.R.C Certified Inter-N.A.C.H.I Certified