Restoration 1 of South Sound

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Cleanup and restoration services

Source of water damage

Location of water damage

Responds in about 2 hours

Introduction: Every aspect of my business is about the customer. From the moment the call comes in, until the job has been fulfilled to their expectations, the only thoughts of mine are the following: Has all their needs and questions been addressed? Was the job done quickly? Was the job done correctly? I realize that when my services are needed, my customers are in dire need of help and quickly. Being empathetic and giving them all info needed as the job progresses is a great way to help them feel a bit easier in this time of need. As my business has just started, I have all the latest technology and new equipment to get the job done quicker and more efficient. No hand me down tools or second hand electronics. Only the best the market has to offer. Having had water damage in my home and rental properties, I understand the headaches associated with getting my customers back to a "normal" sense. I want to get you dried and cleaned in as little time as possible, while also doing the job right.

Overview

Hired 16 times

Serves Bonney Lake, WA

Background checked

License verified

14 employees

13 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

Featured Projects

33 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

13 reviews

5

92%

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Read reviews that mention:

Victoria C.

Feb 1, 2021

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Hired on Thumbtack

My toilet flooded and I had water damage. I contacted them in the morning. They were able to get someone out in a couple hours. Very professional. Rob came out and explained in detail how much damage was done and what my options were. I highly recommend this company. Also during COVID, the employees wore shoe covers and wore masks.

Details: Bathroom(s) • Bedroom(s) • Other • Assess moisture damage • Extract water

Water Damage Cleanup and Restoration

Ravi C.

Sep 2, 2018

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Hired on Thumbtack

We called Brandee when a home inspector said we had elevated moisture content in one of our rooms. Brandee responded quickly, and was very professional in all his interactions. He clearly explained to us what he was doing, and his recommendations. But most impressive of all are his integrity and work ethic! He explained why we didn't really have a problem after a thorough inspection, and went above and beyond his call of duty to write a report to convince our buyer that there was no issue. We are very thankful we found Brandee, and we'll definitely give him a call if we do have water related issues in the future.

Details: Bedroom(s) • I'm not sure, I need a professional's help to identify the source of the water damage • As recommended by professional • Residential

Water Damage Cleanup and Restoration

Annee M.

Nov 14, 2019

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Hired on Thumbtack

Ben explained everything and was very thorough. Very professional . He got the job done and kept my clients home clean. I will be using this company again. The owner is very responsive to emails and calls. Very friendly crew and did an amazing job!

Details: Mold removal • No personal impact • Owner

Mold Inspection and Removal

Jeff D.

Dec 23, 2018

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Hired on Thumbtack

Brandee was quick to respond and went above and beyond to assist with professional recommendations, diagnosis and quote for a rental property issue. We will definitely consider you for all our future needs.

Details: Inspection and testing for mold • Remove mold • Mold is visible • Attic • Interior walls or ceiling • Multi-unit building • Owner

Mold Inspection and Removal

Chuck C.

Feb 13, 2018

I really like this company!!! They sent a tech to my home within hours of calling on a Saturday. The tech explained the process of restoring the problem and what to expect from his company. Once the problem was identified and the work started the tech was careful with all my personal belongings. Great company I will be referring south sound to all my friends,

Credentials

License

License Type: Construction Contractor (WA)

License verified on 12/30/2021

Background Check

Brandee Chatman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
In my line of work, cost isn't the important factor. Most homes and business are insured for water damage.
What is your typical process for working with a new customer?
Inspect the damage. Give customer information as to job scope and time needed.
What education and/or training do you have that relates to your work?
IICRC (Institute of Inspection Cleaning and Restoration Certification) in both Fire/Smoke and Water damage clean up. IRI (International Restoration Institute) in Mold Remediation.