From start to finish, it was a great experience. Brittany was caring, professional, and met all of my needs. She hit the areas I needed more work on, and the hot stones are to die for. She lets you actually enjoy the massage as well, without too much talking. She just checks on you to see if the pressure is okay. I have been in pain for a while, as well as stress adding to the pain. I train five days a week at least, so I needed some tlc. This massage was fantastic, and I haven't felt this relieved in a LONG time. Will definitely be an ongoing customer.