About this pro
32 years in business
15 hires on Thumbtack
I have been using ACS Group for several years now and they are top notch. The reporting is the best I have ever seen. The results are exactly what we are after and that's really what its all about.May 22, 2018
Michael R.Jun 30, 2016Verified
Ken Mozlowski from ACS Group advertises the company has offices in Bothell, WA., San Diego, CA. & elsewhere. These claims are untrue. Mr. Mozlowski is willing to go to great lengths to have one believe his company is much larger and more resourceful than what is actual. Falsely advertising Membership in an organization such as ICCA (defunct since 2009) and SEO Panda's claims of multiple US and International locations (false) call into question why he/ACS Group is/are allowed to offer services here on Thumbtack. Upon initially interviewing ACS/Mozlowski for a $10K + valued project I was pleased in what appeared to be a genuine concern and understanding of the project at hand. All that changed 2 days after the contract was signed and ACS/Mozlowski was hired. My questions directed toward Mr. Mozlowski (and his non-existent team) were countered by Mr. Mozlowski with extreme unprofessionalism and carelessness. The character insult by Mr. Mozowski pushed me to cancel the contract within 3 days and request some portion of my deposit to be returned. The story continues to get uglier (involving a court judgement), however I will leave it at this... Any personal misunderstandings Mr. Mozlowski & I had are likely inconsequential to anyone looking to hire ACS Group. What is of consequence is Ken Mozlowski and ACS Group or SEO Panda or whatever the company name affiliation he uses is most likely not what it is made out to be. False advertising and misrepresentation of resources and affiliations are not in the best interest of any Thumbtack user. With so many reliable resources within Thumbtack bypass ACS Group!Apr 14, 2017VerifiedACS Group, Inc.'s reply
First off, Ms Charles is the one who have been deceptive in her attempt to use Thumbtack to obtain professional services, and has done what can best be called stalking me and my business in order to get her deposit back for work delivered. What you need to know is that she did indeed try to get her deposit back via small claims but failed because the King County Judge ruled that she must pay for any hours worked as part of the contract she signed with us. My mistake was allowing Ms. Charles to force us into starting before the contract was signed. She provided little useful information for us understand what she wanted done, and we had to spend the time conducting a professional analysis of her requirements. She even acknowledged what we did as "Fantastic" in a response via email. Yet when it came time to pay the bill it seems that Ms. Charles was the one who was now the expert in B2B portal development and tried to prove in court that we did nothing or was deceptive according to her which was proven to be false in court and our contract was upheld by King County Small Claims. My suggestion is to avoid Ms. Charles and her requests for services. After all we have to pay the fee and she pays nothing, and apparently her MO is to put pressure on her developers to complete a project with no solid specifications, and then on a whim make false accusations in an attempt to get any monies returned she has put forward as part of a signed agreement.
Ken and his team are doing a great job on my web site.Jan 9, 2014Verified
I am an IT Consultant for a small company that has a legacy data infrastructure consisting of a database and several front-end components used for project management, timekeeping, budgeting, invoicing, and reporting. We tasked ACS Group to perform an assessment of the current infrastructure and provide recommendations for migrating to a new web application in the cloud. ACS Group performed a very detailed analysis and provided a report which included results of their analysis and recommendations. This report has proven to be very valuable in our decision making process. Ken Mozlowski was my main point of contact, and he was very thorough and helpful throughout the analysis.May 18, 2016Verified
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- What types of customers have you worked with?Web Design, Mobile Application Development, Custom Business Applications, Search Engine Optimization, SEO, Internet Marketing, MySQL, Database Programming, Access MS Office, EDI, SQL, .Net, PHP, Video, Graphics, Software Development, Ecommerce, Wordpress, Drupal, Magento, Content, Blogs, Online Payments, Paypal, XML, Flash, Quickbooks Integration
- What advice would you give a customer looking to hire a provider in your area of work?We can provide a free consultation with one of Web Design and Development Experts so that you can understand the scope and complexity of your project before you determine its time and budget parameters.