Washington Natural Gas Heating & Air Conditioning

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Introduction: Your comfort in your home is our priority! We are able to come to your home safely as we follow COVID guidelines. Washington Natural Gas, Heating and Air, Inc. is an independent contractor in the Puget Sound area specializing in the repair, replacement and maintenance of gas, electric, and propane furnaces, water heaters, air conditioning and heat pumps. We also offer preventative service savings agreements to routinely maintain your equipment, so that you get the best possible performance from your investments.

Overview

Hired 39 times

Serves Mill Creek, WA

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2016

Featured Projects

1 photo

Specialties

Type of water heater

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.3

24 reviews

5

71%

4

9%

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4%

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8%

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8%

Read reviews that mention:

Kathy M.

Mar 25, 2021

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Hired on Thumbtack

Washington Natural Gas Heating & AC will definitely be our regular HVAC service!! They were amazing from start to finish! Desiree (account/rep) was very responsive and professional! John was extremely knowledgeable and gave us a fair price on a water tank installation/tankless removal. Alex, who installed the tank, went above and beyond my expectations. Despite the space he had to work in he managed to make it look so organized and clean. He was also very thorough when explaining the new system to me.

Details: Repair • Other heater issue • Electric tankless • Garage • House

Washington Natural Gas Heating & Air Conditioning's reply

What a lovely review! Thank you Kathy you were absolutely wonderful to work with! Please call us anytime. Thanks again! Desiree Washington Natural Gas 425-355-3331

Water Heater Repair or Maintenance

Oren K.

Oct 22, 2016

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Hired on Thumbtack

Seemed knowledgeable, unfortunately found a crack in the furnace's heat exchanger which is a death sentence for the furnace. But the mechanic was able to begin discussing options for replacement.

Washington Natural Gas Heating & Air Conditioning's reply

Oren K is correct, if you have a cracked heat exchanger it is, without a doubt, a dangerous situation! These need to be replaced immediately to keep you save from harmful furnace exhaust. Furnaces usually last between 15 and 20 years or more and should have regular maintenance every year or two to be sure they are running in top condition. Call us between May and September to schedule maintenance at our best rate! To schedule an appointment, call us at 425-355-3331, 206-464-1999, 425-454-1444 or 360-658-8182.

Heating System Repair or Maintenance

Lin J.

Apr 28, 2016

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Hired on Thumbtack

It was excellent experience working with Washington Natural Gas. Everything went smoothly and pleasant. One of our water heaters stopped working after 8 years life. I submitted work request on Thumbtack 11:00pm at night, then got a phone call from Mike at Washing Natural Gas next day morning. Mike was super friendly and knowledgeable. He provided all the options what we could do and offered a free estimate at our convinient time. 2 days later Eric and Andrew installed a new water heater for us. After the work was done, Eric walked me through in details what they did and cleaned up the working area. Eric also put a sticky note on the water tank with warranty information on it which is really helpful. We are very pleased with Washington Natural Gas and will definetly work with them again in the future.

Washington Natural Gas Heating & Air Conditioning's reply

Thank you Lin. It was great that you went into such good detail regarding our excellent service. We appreciate you taking the time to describe how we operate at Washington Natural Gas Heating and Air. If you need other services with regards to your furnace, air conditioning or heat pump, we'd be happy to help you. Again, thank you very much for your positive response.

Water Heater Installation or Replacement

Nadejda P.

Jun 28, 2016

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Hired on Thumbtack

Servicing gas furnace and gas water heater: the technician was on time, explained the work to be done and after the work explained the current state and what to watch for.

Washington Natural Gas Heating & Air Conditioning's reply

Hello Nadejda, Glad we were able to service your furnace and water heater. Please contact us between May and September for regular maintenance on your furnace to keep it in excellent running condition. No one wants to have their furnace stop working during the winter months, and regular maintenance helps keep you going through those difficult months. Did you know regular maintenance and changing your filters is the best way to keep your furnace working properly? Give us a call (425-355-3331) to schedule a regular maintenance. We do have a special rate for a 1, 2 and 3 year preventative maintenance service on your furnace.

Water Heater Repair or Maintenance

Dheeraj S.

Jun 10, 2016

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Hired on Thumbtack

Very professional and detail oriented. They took the time to explain everything they were doing and also provided good tips for preventative maintenance. Price was very reasonable as well.

Washington Natural Gas Heating & Air Conditioning's reply

We do our best to provide excellent service to our customers at the best value possible! Dheeraj we appreciate your great response.... :)

Heating System Repair or Maintenance

FAQs

What is your typical process for working with a new customer?
We will come out to your home, and see what the current system is and the best way to install a new unit or repair the existing unit. At that point we will provide you a quote for the repairs or installation of the new equipment, and we the quote is signed we install the equipment.
What education and/or training do you have that relates to your work?
Our technicians have over one hundred years experience in the trade.