FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I either give a set price for the job or have an hourly rate. When I go onsite I usually charge an onsite fee and then a pro-rated hourly charge.
- What types of customers have you worked with?
Setting up networks, upgrading hardware / operating system, removing malware, speeding up the computer, training.
- Describe a recent project you are fond of. How long did it take?
A customer could not access their vendors in Quickbooks and I was able to perform a fix so they once again could see their vendors.