FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. $100 per hour (per performer) for all services except for magic. Sometimes we are able to provide discounts for multiple hours and/or multiple performers hired. Magic is $250 the first hour and $150 each additional hour. Cotton candy is usually for large corporate events, since it is a commercial-grade machine that's made for high volumes. Cotton candy is $300 for the first three hours and $75 each additional. About 60 bags can be made per hour.
- What is your typical process for working with a new customer?
Once the client has agreed to a package, I advise them that their party/event is added tentatively to my calendar until the deposit is paid. The booking is not solidly confirmed until then. They can pay the deposit over the phone with me, through PayPal, or by sending a check if the party is at least a couple of weeks away. After the deposit is paid, I send a confirmation email to let them know I have received the deposit and that their party/event is confirmed. I will call them one or two days before the event to reconfirm and see if they have any questions.
- What education and/or training do you have that relates to your work?
John and I (Ana) are members of many balloon twisting and face painting groups where we share ideas with and learn from others. We also take courses from master twisters and face painters. John takes courses in magic regularly to keep his magic act fresh and new. John and I personally train our employees to be able to twist, face paint, or airbrush all things on our menus.