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I know Mike personnally through basketball but was not aware of his business. When I asked my friends if anyone knew somebody who could help me out with a new home theater system, they said talk to "Big Mike". We discussed my needs and Mike was very up to date and knowledgable, so I asked him to check out my space and make a recommendation. He provided options and pricing and we struck a deal. I have to say, Mike is a man of his word. The install, the equipment and the system performance all exceeded my expectations. Mike was fast and professional and made sure I was "lined out" on the operation before he finished. He's always there after the sale to answer questions and is very friendly and speaks to my level. My family and I are so pleased to spend time together enjoying the latest movies on our new system, thank you "Big Mike" we could not have done it without you!
Mr Warren was very patient and encouraging. He upgraded my old desk computer and setup my new laptop keeping me informed of what he was doing and why. It helped to make us a good team and this left me knowing what my computer needed and what was done to upgrade it and same with the laptop setup. At no point did he leave me hanging or wondering what I had, paid for, or now have. I am so grateful for his conscientiousness. Thank you, Mr. Warren! Thank you Thumbtack!
The tech (Erik) arrived right on schedule. He had a look around my home to see the layout of where things were at. Since I contacted them to try to improve the sometimes saddening wifi coverage in my home (especially the upper floor) they knew pretty much what needed to happen to get me to a better place. Now I have a blazing-fast Linksys router with four antennas which blankets my home with that lovely wifi signal. I'm not overly tech-savvy (I try but it's hard). I would not hesitate to reach out to these guys again in the future, in fact, I plan on it!
Craig did an outstanding job. He fixed my software issues real fast. He was courteous and pleasant- very professional! And with how affordable his rate was, I will definitely be back! But let's hope not too soon! Thanks Craig!
Wifi network and router installation. Our hardware and network was with Comcast, and had very weak signal and no ability for us to personalize our network name and password. They were of no help after 8 hours of service calls, so we turned to Troy. Troy was immediately extremely helpful with both suggestions for upgraded hardware and for how to deal with Comcast. After a visit when he installed our new router and optimized our new non-Comcast Wifi router for our home, we are very happy to be liberated from the ridiculous "service" of the jokers at Comcast. It was great to drop off their clunky equipment and save $10 / month they were charging us. We will continue to use Troy for any IT-related projects we have.
We used this company to set up a wireless network within our large new home---wanting to ensure that wireless coverage could reach all areas within the 4000+ square feet area and doing so with necessary security and of yeah, ease of use! David came and recommended a dual router system, installed it (working with our contractor and cable provider) and even stayed several hours when Comcast came (and was painfully slow) to do their thing just to make sure everything worked seamlessly. All did. They did a fantastic job, and were very reasonably priced. We have since used them for various other PC related issues (installs, repairs, etc.)---always good service at a fair price.
I have employed Steve Reynolds in both a personal and professional capacity for several years now and have nothing but extraordinary things to say about his performance. His professionalism is beyond compare and his know-how unmatched. Whether it be a small home computer repair or a full office system roll out, Mr. Reynolds has come through with flying colors. He is always available, curteous, and more than willing to help with the smallest issue or a major crisis. Be it software installation, applications, or hardware setup Steve is your guy. His services are beyond excellent and I would whole heartedly recommend him to anyone and everyone. While other services I have experienced lack enthusiasm and understanding for those of us whom are not computer people, Mr. Reynolds has always taken that extra time and used every ounce of patience to ensure that our needs are met to the fullest. He is unquestionably the BEST!
Adam went above and beyond in providing great service to my senior mother in setting up a home networking router and configuring her new Nexus 7 tablet. He was prompt, courteous and efficient. There was nothing lacking in what he accomplished in a short period of time. He charged less than what was quoted and will certainly be contacted for future IT assistance.
My computer was very very slow, loaded with virus as well as hardware issues. I gave it to Rick and in 1 day it was fixed. It was like a brand new out if the box.Running fast and all problems resolved. He took time to explain to me in a lay man's term what need to be fixed. I will highly recommend Rick computer repair to anybody.
Matt went out of his way to ensure I got the right computer setup for my business. He even spent several hours training me. Outstanding service!!
Taylor responded to my RFP quickly, understood exactly what was needed, submitted a clear, reasonable proposal, and followed up as expected. The next day he showed up in person and within two hours had completely resolved every thorny issue I had involving the modem, router, range extender, and a rather complex LAN setup in my home/office. His expertise saved me hours of time doing it myself, and my recommendation for his work couldn't be higher (with very fair fees).
I wish I'd contacted The Computer Xperts the first time I needed a virus removed from my computer. MUCH faster! Less Expensive! Picked up computer and returned it, repaired, in approx. 18 hours. Bevvie
Bruce helped me to setup and configure a new router to connect Internet, and even helped me to restore video for qc q-see camera security on my monitor. Thanks Bruce very much.
Very responsive, knowledgeable, and got me running again. Also provided ways to keep my system functioning well. Reasonable rates for the service.
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