Good Guy Windows LLC

Bothell, WA

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About this pro

How does your service stand out?

Excellent customer service from beginning to end making sure all of your questions are answered and you don't feel pressured or rushed.

What do you enjoy about the work you do?

Transforming the look and feel of your home and helping our customers create an energy efficient interior.

Location

Bothell, WA 98012

Background check

Complete

Years in business

3

Number of employees

8

Times hired on Thumbtack

60

Reviews

33 Reviews
  • Sean H. Feb 4, 2017
    Window Installation
    Verified Review
    Great Team!
    Very fast service, super friendly staff, great communication and the windows look great! We were shocked by how fast the team got them all in and out! Would recommend to anyone needing window installs!
  • Lenza M. Feb 2, 2017
    Window Installation
    Verified Review
    The Best Value and Most Straight Forward Window Company Around
    Good Guy windows offered great value for the service provided and has been pleasant to deal with every step of the way. We are remodeling our fixer-upper home's windows in phases and they were very helpful in giving us individual window quotes from the beginning so that we could plan our budget. Damien, our sales guy, was no nonsense and not at all high pressure. They simply had the bed value for the money so there was no need to sales tactics involving talking down competitors. The installers were timely, efficient, friendly, and considerate, laying down tarps across walking areas. We had some kinks and slow responses along the way. They are a smaller operation so do not always have the processes in place to operate as a well oiled machine, but we cannot complain too much because in the end we did get everything we asked for and more. We have gone through two phases of window installs and plan to stick with Good Guys throughout our remodeling adventure.
  • Stephanie O. Jan 23, 2017
    Window Installation
    Verified Review
    Excellent product and install
    The windows look great and the install was done quickly and professionally. Will definitely hire them again to do more of my windows!
  • Phung V. Oct 31, 2016
    Window Repair
    Verified Review
    Good quote
    Rob came over gave estimate, he is professional no pressure, hood quote
  • Henry L. Oct 20, 2016
    Window Installation
    Verified Review
    A job well done
    It was a great experience overall working with Rob, Erin and the installation crew. Would definitely hire them again for future jobs.
  • Steve R. Oct 5, 2016
    Window Installation
    Verified Review
    Window Replacement.
    We had our aluminum windows replaced and the project went well. Good Guys was responsive and very competitive. Work was completed to our satisfaction.
  • Margie J. Oct 4, 2016
    Door Installation
    Verified Review
    Quality Product & Quality Service
    Good Guys installed our new sliding glass door & did an excellent job! Very fast, efficient, and cleaned up any residual sawdust mess. They disposed of the old slider too which was an added benefit. I will definitely call on them again when we want to replace more windows.
  • Alex L. Oct 1, 2016
    Window Installation
    Verified Review
    -
    We had 4 windows and a sliding door replaced by Good Guy Windows. Rob did an excellent job of supervising installation and ALL work was done efficiently. From taking out the old windows, disposing of them and replacing them with the new. We did run into a couple hiccups caused by a windows manufacturer, but the company worked with us and we are very happy with the windows. I would recommend Good Guy Windows to anyone thinking of replacing their Windows.
  • Matthew M. Aug 20, 2016
    Window Repair
    Verified Review
    I'm a landscape contractor. While weed whacking a rock put a hole through a large picture window. I called the good guys, and they were fast, friendly, and fair priced. Thank you for taking care of my client. They will be my first call for window repair in the Seattle areas. Matthew Matson dba Matson's Landscaping.
  • Gina G. Jul 30, 2016
    Window Installation
    Verified Review
    I had two bed room windows replaced. I found them very responsive, time line was as described, and it was all hassle free! The only thing is price. I was quoted a range from another installed for $450_$550 per window and Good Guys was at the top of the range. I should have gotten more direct quotes but was on a time line due to a roommate moving in. Overall I would definitely recommend this company, but do price comparisons first.
  • Ryan M. Jul 29, 2016
    Window Installation
    Verified Review
    Rob and Anthony were tremendous. They did the consultation after work, and required little to no oversight. They did a brilliant job on my mid century rambler. They even replaced an additional window at no fee to me.
  • Adrian T. Jul 13, 2016
    Window Installation
    Verified Review
    Prompt and clear communication. Managed expectations well, especially timeline. Polite and professional installation.
  • Collin T. Jun 9, 2016
    Good Guy Windows provides very good customer service. You don't feel any pressure from their salespersons as they don't rush you to make a quick decision from their first visit. Their quote and measurement are very precise. You don't have to worry about any problem of low-balling bid to begin with. Their second visit (actual service call) to finalize measurements on windows and doors came out exactly the same as the first visit. I am much appreciated their accuracy and precision as I am an accountant too. Windows are in quality products and their technicians are very responsive to questions and follow up service. I give them a thumbs-up.
  • Jana P. May 21, 2016
    Window Installation
    Verified Review
    Great team, great work.
  • Kevin B. May 20, 2016
    Window Installation
    Verified Review
    on time ,clean up did a great job & good @ keeping us informed
  • Katherine L. May 15, 2016
    Window Installation
    Verified Review
    Fantastic job, excellent communication throughout, great price. Will definitely recommend to friends and use again in the future.
  • Jeff L. May 11, 2016
    Window Installation
    Verified Review
  • Deborah V. Apr 28, 2016
    Window Installation
    Verified Review
    Outstanding customer service, great price.
  • Zoey R. Nov 13, 2015
    Professional, friendly, and affordable are the reasons why I’d recommend Good Guy Windows. Earlier this year they replaced a few windows in my home. Their courteous neighborly consultation was such a sharp contrast to their competitors (those ‘big guy’ window companies that cost at least two or three times more!) that it was an obvious and easy decision to choose Good Guy Windows. More recently they replaced ALL remaining windows in my home in less than 2 days. Through the entire process they were prompt, responsive, and friendly. Trusting Good Guy Windows with my home window replacement project was one of the best home improvement decisions I’ve made.
  • Alex H. Nov 7, 2015
    Window Installation
    Verified Review
    Fairly straight forward install. Appreciated their up-front pricing. Quoted me through the app, as its intended for. They were very reasonable and did a great job!
  • Sharon H. Oct 22, 2015
    Great value for new vinyl windows. Honest trustworthy contractor in family run business...I am a repeat customer as a result.
  • Rachel S. Oct 8, 2015
    We LOVE Good Guy Windows!! They were friendly, professional, organized, and the job was done quickly. Erin & Rob were a pleasure to work with. Shannon and the crew did an amazing job with our windows. If we buy another house, we will definitely be calling Good Guy Windows!
  • Mike Z. Aug 26, 2015
    Window Installation
    Verified Review
    Professional. Always on time. Very competitive pricing good follow up. Both field and office personnel a pleasure. Quality work and they cleaned up completely. Had a manufacturer issue with one lock. Manufacturer is scheduled to come repair.
  • James R. Aug 15, 2015
    Window Installation
    Verified Review
    Replaced a 5x10 picture window. All work done in a timely fashion and as expected.
  • Diane C. Aug 3, 2015
    Good Guy Windows lives up to its name. They took over my job from another company and I'm so glad they did. The work is outstanding, the empolyees are courteous and kind, going above and beyond the call of duty, the windows are beautiful and the customer service is the best I've ever seen. New windows are costly and important to a home's value, so trusting your company means the world. I would recommend Good Guys to anyone.
  • George L. Jul 10, 2015
    Window Installation
    Verified Review
    These guys are "into it" meaning that they like what they do and provide very good service with reasonable pricing. I would recommend them enthusiastically.
  • Gordon C. Jul 7, 2015
    The name says it all. Rob was courteous, responsive, thorough, and timely. My job involved a variety of sizes of glass but Rob was able to order and schedule the installs right away. And the technician did a very nice job installing the glass as well as carefully measuring beforehand. Prices were very reasonable. I will be a repeat customer in the future for sure.
  • Dana F. Jun 27, 2015
    Erin and Shannon and the whole Good Guy Window team did an AMAZING JOB!!! We were pleasured with their customer service from start to finish. Erin was promote in her response and quote and the job was done in a very timely and professional manner. The quality of the windows were exactly what we were looking for and we will certainly be using Good Guy Windows again and would not hesitate to refer them to any and all of our friends.
  • Oliver P. Mar 17, 2015
    Window Installation
    Verified Review
    Excellent, quick friendly and professional as well as affordable
  • Assaf B. Feb 19, 2015
    Window Installation
    Verified Review
  • Sean M. Feb 6, 2015
    Window Installation
    Verified Review
    Very nice, helpful and explained things very well. Quality
  • Gwenoelle S. Jul 22, 2014
    Good Guy Windows created a new big opening (8' x 5') on the West wall of our house in Bellevue. They came with 4 guys and did a really good and finished job. They obviously knew what they were doing. They were clean, paid a lot of attention to details and really tried to avoid to mess everything around. We would definitely recommend their work for anybody wanting to install a new window in the area.
  • Dustin D. Jul 14, 2014
    Good Guy Windows were very prompt to come out to see me and give me an estimate on the replacement. The window was broken on July 3rd, the afternoon before the fourth, and they still came out that day when no one else would. When they arrived they were very nice and polite and friendly. The actual estimating of the window was done very quickly and efficiently. It took maybe 10 minutes tops. Overall Good Guy Windows were great to work with. I would recommend them to anyone.

Q&A

What is your typical process for working with a new customer?
FREE in-home estimate to explain all options and determine a budget. Upon approval of quote provided, perform a critical measurement of each window/door to be replaced, review contract and order windows. Delivery of windows/doors and installation is scheduled. Once installation completed a final walk through and review of each product installed will be performed with customer.
What education and/or training do you have that relates to your work?
AAMA Certified Installers PUD Registered Contractors LEAD Certified crews
What types of customers have you worked with?
Residential window replacement, exterior door replacement including sliding glass doors.