7. Duncan Hardwood Floors
- 12 years in business
- 42 hires on Thumbtack
"We talked to three people for hardwood floor refinishing quotes (500 sqft), two from Thumbtack and one friend of a friend. The bids were all pretty similar; Martin's was a bit higher but we selected him because he was the only one of the three that seemed to care about the long term quality of the floors. He also did 5 layers of varnish vs 3 (the other two companies.) He (was the only one who) took moisture readings of the floor boards and the results determined a different direction for repair. Instead of replacing the damaged and stained pieces, he used wood filler and dark walnut stain... the most cost effective direction to go.
The floors turned out great, smooth and even. We'd recommend him to others. He (and his worker) got in right away (working days and nights) completing the project in a week, which was great for us as we had time to get the floors done before moving into our new house.
My words of advice: Communication isn't his strong suite and information doesn't always come across clearly in emails or texts. It may take a few times to get all the information; and because he understands his business very well, not everything he said made sense (at least for me). He speaks very fast, so ask questions if you want clarification. He runs full speed ahead on his own schedule, but he does care a lot about his work and wants to make sure it's done well."