FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No complicated pricing structure here - its simple memories on paper. Why complicate something so simple, unless it is to nickel and dime a client? Think about it...
- What is your typical process for working with a new customer?
The engagement process for CEG is as follows 1. You fill out the basic form on our website or Thumbtack 2. We receive your request 3. We create a project for you, and notify you 4. You receive a questionnaire which tells us about your project needs 5. We spin up the project according to your specifications and provide a quote 6. You receive and approve the quote, automatically you are redirected to the agreement for the project 7. The project is at this point under-way, and an invoice is available for your review. 8. We usually require a deposit on all project before we begin, which is reflected in the invoice. 9. Once payment is made we are officially booked and being actively delivering on your project 10. Project deliverables are completed, we resolve any outstanding balance, and final deliverable is provided to you
- What education and/or training do you have that relates to your work?
I am constantly honing my craft, but I stay away from polluting it with untested techniques that would otherwise compromise my quality. The industry is always stuck on increasing volume, and I am stuck on increasing quality - those two are not always compatible. "They dont make 'em like they used to" resonates true for me!