hired 285 times on Thumbtack
We are competitive, reliable.and honest.
Making carpets and upholstery look like new.
Mukilteo, WA 98275
- Email verified
- Address verified
hired 285 times on Thumbtack
We are competitive, reliable.and honest.
Making carpets and upholstery look like new.
Mukilteo, WA 98275
This business address is private; the map is showing an approximate location.
Joe came in and did a GREAT job on my carpet and mattress. I could not have asked for a nicer, more honest and sincere person in the whole world to show up and do such a PHENOMENAL job as what Joe did! Thanks you very much Joe and Bristol!!! ~ Tim McGuirk
On time. Professional. Courteous. They were able to work with me on a last minute cleaning job. He explained the process to me before he started & the business was very conscientious about my small animals. They even got out stains that were there before I moved in!
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On time, Joe was great he shared his professional opinion of our carpet. The job was well done.
Great people, great service! You cannot have a more positive experience than Bristol! Bravo!!!!
Very disappointed in the owner Lisa! The technician ruined our dining room table by getting cleaning solution on it. The technician acknowledge his error, called Lisa, she then referred me to two furniture refinishing company's. Neither company worked out, and one of them put me off for many months. I then called several other companies and all but one, wanted to strip the table, which would have cost Bristol carpets over $1200.00. I didn't want Lisa to have to pay that much, so I tried for quite a long time to find that person who would take only the top finish off. It cost considerable less, so proceeded to have it refinished. Now, she will no longer call back or pay the cost, she agreed to. Joe the technician was good, but because of Lisa not following through, I would not recommend this company.
In response to this review we did rectify the repair cost for the tiny spec of lliquid that was on the table. We went above and beyond what was expected by servicing the customer two times at absolutely no cost to them. The monetary amount was equal to the cost of repairing the table. As always we strive to provide the best service possible to our customers and we put the customers needs first and foremost.
We were very satisfied with results and levl if professionalism in completing the job.
We had a area rug cleaned by Joe on Friday PM. What a pleasure it was. Not only was the cleaning first rate, but Joe is a first rate tech but also a first rate person. We would not hesitate to call Bristol Carpets for future work.
Thanks so much for the great review you gave us. We appreciated your sincerity.
Joe did a great job with our carpets and was extremely professional. He clearly takes a lot of pride in his work. We'll probably need more work done in January, and I fully intend to hire him again. Thanks for the good work, Joe!
(As a side note, Bristol Carpets were also very good to work with. They accommodated my difficult schedule very graciously.)
Was on time, did a good job. The scheduling was also very easy and accommodating to our preferences. Would use them again.
The gentleman who cleaned our carpets was extremely thorough and friendly. Our carpets looked and smelled great when he was finished!
Joe was kind and funny. The overall process was more in-depth than I expected, which is a good thing.
This was by far the best carpet cleaning I've seen. I had tough pet and foot traffic stains and my carpet looks brand new. My technician was so polite, friendly, thorough, careful in my house, and offered a lot of great advice on how to avoid long term stains. The customer service was great! The scheduler contacted me immediately, I was able to schedule quickly, and they confirmed over email and via voicemail which was helpful. My technician was even early! I've used some of the bigger carpet cleaning services in the area but will go back to Bristol Carpets from now on! And the price was very reasonable!
I needed a move out cleaning, they showed up on time, did a very nice job, and left my carpets lovely. Very professional.
Joe was professional and very thorough. He was right on time and completed the job in a timely manner.
Professional service. The Bristol employee who came out was on time, courteous and respectful of our home. He removed his shoes when entering, wiped down the hoses before beginning the service and was honest about the results.
I got carpet cleaning service for my two living rooms, two rooms and stairs. It was about 90 minutes work. Joe did a great job and was kind. He provided very useful information too.
Very very good service. Happy satisfied customer. I will recommend your company and use again
Carpet cleaning for whole house. Pet urine. Quick response and honest expectations set. Hard worker.
Joe was punctual and very nice and did a great job on some very bad stains. He actually cleaned the carpets twice because they were so bad. And he advised us to clean them more often, but he was not judgmental about the fact that we hadn't gotten around to it sooner! The smell was very mild when he was done. Will definitely use him again.
Excellent service. It was a pleasure meeting Joe.
Joe was personable, professional and knowledgeable about carpets. His work was thorough and efficient. I will definitely will call again for his services in the future.
Thank you ðŸ˜Š
Joe did an amazing job. He was very friendly and explained in depth about carpet cleaning. With a rate like that you can't beat. He didnt even charge me for my single area rugs. My apartment was left spotless. Definitely recommend him
Excellent job. Carpet was not so clean, but when they left, my house was ready to list for sale with every room's carpet looking clean and move in ready. Would not hesitate to use Bristol again.
Bristol Carpets were awesome! They made our carpet look brand new. They were great about communicating and flexible with the time and day for scheduled cleaning. Joe came to our place and was a rockstar! He was professional, friendly my kids and very hardworking. He explained how the cleaning process worked and took extra time to clean up our stains. I would recommend Bristol to anyone looking to have their carpets cleaned.
Joe did a fantastic job! We will definitely be using Bristol services in the future!
I was able to get an appointment right away and they arrived early. Friendly service and they did an amazing job. My carpets have never looked so good and they were very dirty. They don't rush the job but take time with each room to assure they are getting your carpets as clean as possible. I will use them again and recommend them to others.
They were quick to respond and did an amazing job!
The company was responsive; I got the appointment in the timeframe I needed. The cleaner, Joe, was terrific--an incredibly hard worker who clearly takes pride in his work and in the company he works for. No cleaner I've used in the past ever did such a thorough and professional job. I hired them to clean my furniture and was so pleased, I had Joe clean my carpet as well. So glad to have found this resource--and I hope Joe will be there for a long time!
I hired Bristol Carpets to clean my carpets in my 19 year old townhome.
They arrived on time and got right to work My carpets look AMAZING!!! I have used all the other big name companies and my carpets never even looked like they were cleaned when they were done!
Great job and I will call you again in 6 months!!
Really appreciated Jose and his remarks about what to expect when the mattress dried. All the stains are now gone! thank you very muchl
Joe was awesome! Very knowledgeable about the carpets. Joe went above and beyond to provide great service. Will definitely do business again.
They did an amazing job. Will definitely use them on a regular basis
The service tech arrived at my home on time and was very friendly. My carpets came out very clean. My only complaint was they took a really long time dry (over 24 hours).
I specifically wanted a service that was experienced with taking the musty odor from the carpet, especially in the closets and stairway area. Joe was very honest about the options we had; he has many years of experience in this business. We hired him and are very pleased with the result. Joe is very friendly and does his job well. Our carpet does not stink anymore! I would use this agency's service again without hesitation.
Joe contacted me right away with a reasonable bid an added a little bit for the stairs I had. He showed up on time and was very friendly, professional and thorough.. My carpets look wonderful and I would definitely recommend him to others and use him again in the future!
Sadly, the stains did not come out and service was late.
We would have been happy to come out and take care of your carpets if you were even the least bit satisfied. Also we always aim to be punctual for our appointments.
Provided a thorough carpet cleaning without rushing and made sure to assure that I was satisfied. Joe is a courteous, competent professional. I will recommend him to others for carpet cleaning.
By far the best carpet cleaning experience I have ever had! Joe went above and beyond my expectations. Our carpets were destroyed by tenants to the point where I thought replacement was my only option. Joe removed all stains and smells excellently... very happy with the outcome. I will definitely only be using Bristol in the future and would recommend to everyone! Thanks Joe!!
Scheduling could have been better, but Joe did an excellent and thorough job of cleaning our very dirty carpets. Nice man.
Joe was on time and very professional in every way. I thought he did an excellent job and the pricing from Bristol Carpets was very fair. I will definitely use Joe in the future.
Thank you Susan R.
Redmond , Wa
Joe cleaned all the carpets in our entire house. He was amazing! We were very impressed with both his professionalism and also his work. He was wonderful to talk to and we felt more than comfortable with him in our home. We would highly recommend Joe and this company! Prices were very competitive as well. Thanks, Joe!
Joe arrived right on time! Carpet looks awesome! Joe was fantastic! Friendly, honest, old school values! Very competitive pricing! Will definitively use again and refer to friends! Thank you again!
We scheduled a cleaning 3 weeks in advance following a move out. I emailed joe the night before just to make sure he would be there no later than noon the next day. At 9:44 am the next day, I receive an email saying that Bristol is having an equipment issue and they only learned about it the night before... Bristol left me hanging and didn't even have the decency to call me on the phone (though they had called before to handle logistics, so they definitely has my number), nor to contact me when they noticed they had an equipment failure.
AVOID AT ALL COSTS, or HIRE BRISTOL FOR A NO-SHOW APPOINTMENT
In response to Richard's concern about the cancellation of his appointment due to us having equipment maintenance, we attempted to reschedule his appointment for the following day. We attempted to fix the problem the best way we knew how. This is not a example of the type of customer service we provide and this was not a NO-SHOW appointment as stated by Richard. We have many happy and satisfied customers and will continue to service our customers with great care.
Would definitely call him again!
I'm extremely happy with the outcome!! To us the professionalism is important as it also shows that you're respected and valued. Joe went an extra mile to make my carpet look very clean since it was almost black when he came. I do appreciate your hard work Joe, thanks very much!
Very courteous and accommodating. Also very thorough with respect to cleaning the carpet. Did a great job explaining the challenges involved, including what could and could not be accomplished. I have no qualms about hiring him again in the future.
Nice work Joe! My couch is clean now!!! =)
On time, courteous, quick and did more than I asked.
Did a great job, were thoughtful and courteous. Thank you!
Joe was able to schedule the cleaning exactly when I needed it. He was on time, friendly, and did the work for exactly the amount that was quoted. The carpet looks and smells great!
He did a beautiful job. I had 4 rooms plus large sectional couch done. I have 2 puppies that just completed 6 months of potty training. So I really needed this done. The rooms look and smell so much better. And Joe, is always welcomed back. Very professional and gracious gentleman.
I was very impressed with the customer service and speedy response. The prices here are excellent as well and they use eco-friendly, green products which I adore. I would use them again if they got a portable machine for my apartment. :)
Bristol carpets did a terrific job on my daughter's carpet and furniture in Seattle! And all with a high degree of customer service! Would hire again without hesitation--the job could not have been done better and the fee was reasonable.
Joe was very nice and did a very good job. They came back when a couple of stains resurfaced.
I was sincerely impressed with the work that Joe did on our carpets. He worked long and hard to get specific stains out and refresh tired and untangled fibers. The cost came in just under what I was quoted. It is recommended that you clean your carpets about every six months. I will continue to have Joe come and clean our carpets as long as the quality remains at this level. See you in 6 months Joe! ~Twila
Bristol carpet said they would call me back for a appointment they have not called back yet
We were under the impression that you would be contacting us via thumbtack or via telephone and we have not heard from you. It would make sense that you would send an email via thumbtack if you really needed services. We would have been happy to accomodate you. As you can see we take care of our customers to the fullest.
Quick estimate and scheduling process. Affordable. Professional. Would definitely recommend them.
Joe was great!
Joe was very friendly and did an awesome job cleaning our carpet. He worked hard to take the stains out of our carpet! The stains weren't completely removed since they were pretty bad stains, but I am very satisfied with his work. They are barely noticeable now. Would definitely hire again!
This guy has fair prices (he does't get to your house and suddenly start talking about how much it will actually cost. You know.... "Stairs? Oh my gosh, that's another hundred" "Oh and a hall? Well there's another hundred"). Joe charged the price he'd quoted. Period. And his work is excellent. Very professional; we'll have him back. I even invited him to have a beer together after he was done. Interesting guy personally as well.
I will hire Joe again and again, excellent customer service and exceptional A plus job, thank you being in business over 20 years.
Joe was super personable and did great work. The price was reasonable and there was no upsell pressure. Would use again.
Joe was extremely knowledgeable, friendly and did an excellent job. Thank you the carpets look like new again!
I really appreciate his courteous and honesty, he is also was working hard. I love that he took his time on cleaning my rug and my rug looks really good. Really like thus company. Will definitely use then again.
Nice job, well done, would call again.
Incredibly professional. Customer service like you just don't see anymore. He even cleaned my kitchen rug for no additional charge!
I was totally impressed with Joe. He arrived on time and was upfront about what I realistically could expect in terms of stain removal. He made an extra effort to keep the house clean by wearing booties on his feet and wiping the hoses of dirt before dragging them across my carpet. The chair looked fantastic after the cleaning. It's clear that Joe takes pride in his trade and I would happily recommend his business to friends.
I had Joe out to tow houses in the past week. He was easy to schedule with, his price matched his quote, he arrived on time and his work was excellent. On top of all that, he is an all around nice person. I'm very happy with him and his services.
Excellent customer service and great work!
Very accommodating, friendly and thorough
Joe was amazing! He was extremely quick end efficient. he did a great job!
Close to on time, called to let me know he was in traffic and eta. Took proper care and time to get carpets in house we just bought very clean. Carpets looked bright and beautiful. I think the previous owner put a lot of smell stuff into the carpet which we reacted to. All allergies were gone that night. Gave me local recommendations for Persian rugs. Joe did a great job!
Quick response, great customer service. Very appreciate Lisa followed through with all detail. Joe is very friendly and took time to clean our rental house with lot of stairs. Competitive price.
Hi Joe was wonderful, pleasant, a hard worker, kind, very good job, a great guy, thank you so much. He is such a kind, gentleman also, very nicely dressed and respectful and worked hard, and efficient. Thank you
I was provided the best quote. The guy who came was delayed by weather, but called to let me know that, which was perfectly fine. He did the job quickly and efficiently and left with my carpets clean. Very happy with the service and would use again if needed.
Joe was excellent. He was on time, very polite, loved my dogs and called them "babies" which I loved. He was careful around furniture and made sure my carpets were protected from painted furniture by placing plastic guards under the feet. They look and feel very clean. I recommend Bristol and Joe very highly and would use them again.
On time! Professional, did a great job and was able to do before the holidays!
Excellent work! Very clean and quick and easy to communicate with. Even faster than I expected. I would definitely recommend to friends who need this service!
Joe Newell cleaned out microfiber sectional sofa. The experience was great. He arrived for the service on time and did a very thorough cleaning. He is very professional, friendly, and polite.
Not only did Joe do a beautiful job on my carpets, but his customer service is reason enough for me to recommend this company. I had 3 rooms and 2 stairways done, he really took his time on the stained areas. Joe was able to get some pet stains out that I never thought could be cleaned. Price was very reasonable. To compare Bristol to another company I used a couple years ago, there's no question that I will be using Bristol over them. The other company charged twice the amount and rushed through, getting no stains removed. I will definitely call Joe again. What a sweet and genuine man. He even stayed and chatted for a bit. Thanks Joe!!!
Joe did a wonderful job cleaning my furniture. I really didn't believe it would come out looking like brand new. I would highly recommend this company to anyone who had a difficult cleaning job that needs to be done.
Joe is a fantastic carpet cleaner. I enjoyed his friendly demeanor and loved that he made my rug and sofa look new again. I plan to use his services over and over!
Bristol Carpets did an amazing job on our couch and rug. The price was great and they were very friendly. I would recommend them to anybody and would gladly use them again myself.
Beige carpets were very clean; he cleaned them twice due to the dirt level. Price was as quoted. Only 15 minutes late due to traffic and called to alert me. Would use them again.
My carpets were clean... However, even though the technician stated that the key is suction, my carpets were absolutely soaking wet when he left! Luckily I had my own steam cleaner. I went back over the carpet twice to soak up all the excess water. Even so, my carpet is still wet today, over 24 hours later!
Our technician did their best to service your carpeting needs. If a problem arises we always rectify any situation that presents itself. Prompt notification of a problem is key to resolving these issues and in this situation this was not done.
Great service, high quality work for excellent price. Will use again!!!!
This is the first time using Bristol Carpets.
I was worried about:
- Excessive water being left in the carpet
- Clean, deoterized, soft & not stiff result
- Reasonable price, timely & professional
- Bristol went beyond my expectations and discounted me
- Extra effort to clean where the renters left oily foot traffic
- Couterous, friendly, professional all about the job
I am grateful you came in a desperate time with a smile, did an outstanding job and didn't cheat me.
I WILL be calling you again Sir. God bless you!
He did a very good job. He cleaned my entire house in an efficient and thorough manner, going over the heavy traffic areas multiple times. He was able to get older stains out of the carpet. He stuck with the quoted price, even with the extra time. Even though he pointed out the areas of wear on my carpet, he didn't push me into paying for those areas. I would hire him again.
Extremely professional and personable. Reasonable cost also. I will definitely use them again!
Great job done by the cleaner. His was courteous and friendly. He showed up on time, few minutes ahead of schedule. He knew that my timing was important as I had to go to work early in the morning. He also pointed out some bad carpet sports or permanent damaged sports for future reference and maintenance. Will hire them again for my regular carpet cleaning needs.
on time very professional. They spent extra time on some tough spots and really the carpets look great.
Joe came and did my carpets, wonderful job, did not take long. It was inexpensive. I lost my receipt and he brought me a new one.
Simple, fast, cheap, to the point cleaner. Work is questionable as cleanliness didn't last long. He get things done.
Bristol came to our site and gave an estimate on the time and cost. They worked to keep the job within our non-profit's budget, came in and did the work on our tight timetable, and they left our carpets looking great. Their office staff was friendly and responsive and their field technician did excellent work. They were honest about what stains would and would not come up out of the carpet and I was amazaed at how many old stains that they were able to remove. We'll use them again.
I had a Boston Whaler in the Edmonds Marina that I was looking to sale and I needed the upholstery cleaned in my boat. I was given the phone number of Bristol Carpets by a good friend of mine and I decided to give them a call. They were on time and sent a professional technician who didn't damage the upholstery and made the boat smell like new! I would recommend anyone looking to get their carpets serviced to contact Bristol!
Excellent work at a fair price.