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Bristol Carpets

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About Bristol Carpets

hired 189 times on Thumbtack

We do in-home/business and mobile steam cleaning of carpeting and upholstery. We also detail autos, RVs, boats and planes.

We are reliable and honest, and we offer competitive prices.

We have been providing service in metropolitan Seattle for almost 20 years.

Location

Mukilteo, WA 98275

  • Address verified

Reviews

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  • 5/5 stars Carpet Cleaning Verified Review

    Joe arrived right on time! Carpet looks awesome! Joe was fantastic! Friendly, honest, old school values! Very competitive pricing! Will definitively use again and refer to friends! Thank you again!

  • 1/5 stars Carpet Cleaning Verified Review

    We scheduled a cleaning 3 weeks in advance following a move out. I emailed joe the night before just to make sure he would be there no later than noon the next day. At 9:44 am the next day, I receive an email saying that Bristol is having an equipment issue and they only learned about it the night before... Bristol left me hanging and didn't even have the decency to call me on the phone (though they had called before to handle logistics, so they definitely has my number), nor to contact me when they noticed they had an equipment failure.

    AVOID AT ALL COSTS, or HIRE BRISTOL FOR A NO-SHOW APPOINTMENT

    Joe N. from Bristol Carpets replied to this review on July 2, 2015:

    In response to Richard's concern about the cancellation of his appointment due to us having equipment maintenance, we attempted to reschedule his appointment for the following day. We attempted to fix the problem the best way we knew how. This is not a example of the type of customer service we provide and this was not a NO-SHOW appointment as stated by Richard. We have many happy and satisfied customers and will continue to service our customers with great care.

  • 5/5 stars Carpet Cleaning Verified Review

    Would definitely call him again!

  • 5/5 stars Carpet Cleaning Verified Review

    I'm extremely happy with the outcome!! To us the professionalism is important as it also shows that you're respected and valued. Joe went an extra mile to make my carpet look very clean since it was almost black when he came. I do appreciate your hard work Joe, thanks very much!

  • 5/5 stars Carpet Cleaning Verified Review

    Very courteous and accommodating. Also very thorough with respect to cleaning the carpet. Did a great job explaining the challenges involved, including what could and could not be accomplished. I have no qualms about hiring him again in the future.

  • 5/5 stars Upholstery and Furniture Cleaning Verified Review

    Nice work Joe! My couch is clean now!!! =)

  • 5/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    On time, courteous, quick and did more than I asked.

  • 4/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    Did a great job, were thoughtful and courteous. Thank you!

  • 5/5 stars Carpet Cleaning Verified Review

    Joe was able to schedule the cleaning exactly when I needed it. He was on time, friendly, and did the work for exactly the amount that was quoted. The carpet looks and smells great!

  • 5/5 stars Rug Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    He did a beautiful job. I had 4 rooms plus large sectional couch done. I have 2 puppies that just completed 6 months of potty training. So I really needed this done. The rooms look and smell so much better. And Joe, is always welcomed back. Very professional and gracious gentleman.

  • 5/5 stars Steam Cleaning Verified Review

    Very satisfactory.

  • 4/5 stars Carpet Cleaning Verified Review

    I was very impressed with the customer service and speedy response. The prices here are excellent as well and they use eco-friendly, green products which I adore. I would use them again if they got a portable machine for my apartment. :)

  • 5/5 stars Carpet Cleaning Verified Review

    Bristol carpets did a terrific job on my daughter's carpet and furniture in Seattle! And all with a high degree of customer service! Would hire again without hesitation--the job could not have been done better and the fee was reasonable.

  • 5/5 stars Steam Cleaning Verified Review

  • 4/5 stars Carpet Cleaning Verified Review

    Joe was very nice and did a very good job. They came back when a couple of stains resurfaced.

  • 5/5 stars

    I was sincerely impressed with the work that Joe did on our carpets. He worked long and hard to get specific stains out and refresh tired and untangled fibers. The cost came in just under what I was quoted. It is recommended that you clean your carpets about every six months. I will continue to have Joe come and clean our carpets as long as the quality remains at this level. See you in 6 months Joe! ~Twila

  • 4/5 stars Carpet Cleaning Verified Review

  • 1/5 stars Carpet Cleaning Verified Review

    Bristol carpet said they would call me back for a appointment they have not called back yet

    Joe N. from Bristol Carpets replied to this review on April 27, 2015:

    We were under the impression that you would be contacting us via thumbtack or via telephone and we have not heard from you. It would make sense that you would send an email via thumbtack if you really needed services. We would have been happy to accomodate you. As you can see we take care of our customers to the fullest.

    Thanks.

    Bristol Carpets

  • 5/5 stars Carpet Cleaning Verified Review

    Quick estimate and scheduling process. Affordable. Professional. Would definitely recommend them.

    Joe was great!

  • 5/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    Joe was very friendly and did an awesome job cleaning our carpet. He worked hard to take the stains out of our carpet! The stains weren't completely removed since they were pretty bad stains, but I am very satisfied with his work. They are barely noticeable now. Would definitely hire again!

  • 5/5 stars Carpet Cleaning Verified Review

    This guy has fair prices (he does't get to your house and suddenly start talking about how much it will actually cost. You know.... "Stairs? Oh my gosh, that's another hundred" "Oh and a hall? Well there's another hundred"). Joe charged the price he'd quoted. Period. And his work is excellent. Very professional; we'll have him back. I even invited him to have a beer together after he was done. Interesting guy personally as well.

  • 5/5 stars Steam Cleaning Verified Review

    I will hire Joe again and again, excellent customer service and exceptional A plus job, thank you being in business over 20 years.

  • 5/5 stars Rug Cleaning Verified Review

    Joe was super personable and did great work. The price was reasonable and there was no upsell pressure. Would use again.

  • 5/5 stars Carpet Cleaning Verified Review

    Joe was extremely knowledgeable, friendly and did an excellent job. Thank you the carpets look like new again!

  • 4/5 stars Steam Cleaning Verified Review

    I really appreciate his courteous and honesty, he is also was working hard. I love that he took his time on cleaning my rug and my rug looks really good. Really like thus company. Will definitely use then again.

  • 4/5 stars Carpet Cleaning Verified Review

    Nice job, well done, would call again.

  • 5/5 stars Carpet Cleaning Verified Review

    Incredibly professional. Customer service like you just don't see anymore. He even cleaned my kitchen rug for no additional charge!

  • 5/5 stars Upholstery and Furniture Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    Awesome

  • 5/5 stars Upholstery and Furniture Cleaning Verified Review

    I was totally impressed with Joe. He arrived on time and was upfront about what I realistically could expect in terms of stain removal. He made an extra effort to keep the house clean by wearing booties on his feet and wiping the hoses of dirt before dragging them across my carpet. The chair looked fantastic after the cleaning. It's clear that Joe takes pride in his trade and I would happily recommend his business to friends.

  • 5/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

  • 3/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    I had Joe out to tow houses in the past week. He was easy to schedule with, his price matched his quote, he arrived on time and his work was excellent. On top of all that, he is an all around nice person. I'm very happy with him and his services.

  • 5/5 stars Carpet Cleaning Verified Review

    Excellent customer service and great work!

  • 5/5 stars Carpet Cleaning Verified Review

    Very accommodating, friendly and thorough

  • 5/5 stars Carpet Cleaning Verified Review

    Joe was amazing! He was extremely quick end efficient. he did a great job!

  • 5/5 stars Carpet Cleaning Verified Review

    Close to on time, called to let me know he was in traffic and eta. Took proper care and time to get carpets in house we just bought very clean. Carpets looked bright and beautiful. I think the previous owner put a lot of smell stuff into the carpet which we reacted to. All allergies were gone that night. Gave me local recommendations for Persian rugs. Joe did a great job!

  • 5/5 stars Steam Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    Quick response, great customer service. Very appreciate Lisa followed through with all detail. Joe is very friendly and took time to clean our rental house with lot of stairs. Competitive price.

  • 5/5 stars Carpet Cleaning Verified Review

    Hi Joe was wonderful, pleasant, a hard worker, kind, very good job, a great guy, thank you so much. He is such a kind, gentleman also, very nicely dressed and respectful and worked hard, and efficient. Thank you

  • 5/5 stars Carpet Cleaning Verified Review

    I was provided the best quote. The guy who came was delayed by weather, but called to let me know that, which was perfectly fine. He did the job quickly and efficiently and left with my carpets clean. Very happy with the service and would use again if needed.

  • 5/5 stars Carpet Cleaning Verified Review

    Joe was excellent. He was on time, very polite, loved my dogs and called them "babies" which I loved. He was careful around furniture and made sure my carpets were protected from painted furniture by placing plastic guards under the feet. They look and feel very clean. I recommend Bristol and Joe very highly and would use them again.

  • 5/5 stars Carpet Cleaning Verified Review

    On time! Professional, did a great job and was able to do before the holidays!

  • 5/5 stars

    Excellent work! Very clean and quick and easy to communicate with. Even faster than I expected. I would definitely recommend to friends who need this service!

  • 5/5 stars Upholstery and Furniture Cleaning Verified Review

    Joe Newell cleaned out microfiber sectional sofa. The experience was great. He arrived for the service on time and did a very thorough cleaning. He is very professional, friendly, and polite.

  • 5/5 stars Carpet Cleaning Verified Review

    Not only did Joe do a beautiful job on my carpets, but his customer service is reason enough for me to recommend this company. I had 3 rooms and 2 stairways done, he really took his time on the stained areas. Joe was able to get some pet stains out that I never thought could be cleaned. Price was very reasonable. To compare Bristol to another company I used a couple years ago, there's no question that I will be using Bristol over them. The other company charged twice the amount and rushed through, getting no stains removed. I will definitely call Joe again. What a sweet and genuine man. He even stayed and chatted for a bit. Thanks Joe!!!

  • 5/5 stars Upholstery and Furniture Cleaning Verified Review

    Joe did a wonderful job cleaning my furniture. I really didn't believe it would come out looking like brand new. I would highly recommend this company to anyone who had a difficult cleaning job that needs to be done.

  • 5/5 stars Carpet Cleaning Verified Review

    Joe is a fantastic carpet cleaner. I enjoyed his friendly demeanor and loved that he made my rug and sofa look new again. I plan to use his services over and over!

  • 5/5 stars Upholstery and Furniture Cleaning Verified Review

    Bristol Carpets did an amazing job on our couch and rug. The price was great and they were very friendly. I would recommend them to anybody and would gladly use them again myself.

  • 5/5 stars

    Beige carpets were very clean; he cleaned them twice due to the dirt level. Price was as quoted. Only 15 minutes late due to traffic and called to alert me. Would use them again.

  • 4/5 stars Carpet Cleaning Verified Review

  • 4/5 stars Carpet Cleaning Verified Review

  • 1/5 stars Carpet Cleaning Verified Review

    My carpets were clean... However, even though the technician stated that the key is suction, my carpets were absolutely soaking wet when he left! Luckily I had my own steam cleaner. I went back over the carpet twice to soak up all the excess water. Even so, my carpet is still wet today, over 24 hours later!

    Joe N. from Bristol Carpets replied to this review on August 21, 2014:

    Our technician did their best to service your carpeting needs. If a problem arises we always rectify any situation that presents itself. Prompt notification of a problem is key to resolving these issues and in this situation this was not done.

  • 5/5 stars Carpet Cleaning Verified Review

    Great service, high quality work for excellent price. Will use again!!!!

  • 5/5 stars Carpet Cleaning Verified Review

    This is the first time using Bristol Carpets.
    I was worried about:
    - Excessive water being left in the carpet
    - Clean, deoterized, soft & not stiff result
    - Reasonable price, timely & professional
    - Bristol went beyond my expectations and discounted me
    - Extra effort to clean where the renters left oily foot traffic
    - Couterous, friendly, professional all about the job

    I am grateful you came in a desperate time with a smile, did an outstanding job and didn't cheat me.
    I WILL be calling you again Sir. God bless you!
    Anetha,
    Everett Wa.

  • 5/5 stars

    He did a very good job. He cleaned my entire house in an efficient and thorough manner, going over the heavy traffic areas multiple times. He was able to get older stains out of the carpet. He stuck with the quoted price, even with the extra time. Even though he pointed out the areas of wear on my carpet, he didn't push me into paying for those areas. I would hire him again.

  • 5/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    Extremely professional and personable. Reasonable cost also. I will definitely use them again!

  • 5/5 stars

    Great job done by the cleaner. His was courteous and friendly. He showed up on time, few minutes ahead of schedule. He knew that my timing was important as I had to go to work early in the morning. He also pointed out some bad carpet sports or permanent damaged sports for future reference and maintenance. Will hire them again for my regular carpet cleaning needs.

  • 5/5 stars Carpet Cleaning Verified Review

    on time very professional. They spent extra time on some tough spots and really the carpets look great.

  • 5/5 stars Carpet Cleaning Verified Review

  • 5/5 stars Carpet Cleaning Verified Review

    Joe came and did my carpets, wonderful job, did not take long. It was inexpensive. I lost my receipt and he brought me a new one.
    WONDERFUL JOB!!!!!!!!!!

    Kimberly S

  • 3/5 stars Carpet Cleaning Verified Review

    Simple, fast, cheap, to the point cleaner. Work is questionable as cleanliness didn't last long. He get things done.

  • 5/5 stars Carpet Cleaning Verified Review

    Bristol came to our site and gave an estimate on the time and cost. They worked to keep the job within our non-profit's budget, came in and did the work on our tight timetable, and they left our carpets looking great. Their office staff was friendly and responsive and their field technician did excellent work. They were honest about what stains would and would not come up out of the carpet and I was amazaed at how many old stains that they were able to remove. We'll use them again.

  • 5/5 stars

    I had a Boston Whaler in the Edmonds Marina that I was looking to sale and I needed the upholstery cleaned in my boat. I was given the phone number of Bristol Carpets by a good friend of mine and I decided to give them a call. They were on time and sent a professional technician who didn't damage the upholstery and made the boat smell like new! I would recommend anyone looking to get their carpets serviced to contact Bristol!

  • 5/5 stars

  • 5/5 stars Carpet Cleaning Verified Review

    Excellent work at a fair price.

Question and answer

Q. Why does your work stand out from others who do what you do?

A. We are competitive, reliable.and honest.

Q. What do you like most about your job?

A. Making carpets and upholstery look like new.

Q. What questions do customers most commonly ask you? What's your answer?

A. How long have I been in business? My answer is 20 years servicing metropolitan Seattle area. What type of cleaning system do I use? I use truck mounted steam cleaning system which deep cleans carpets and upholstery. What kind of fees do I charge? I charge average industry prices. Fair and reasonable.

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