FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Not complicated at all. Plus my base price includes tax already added. I Love Pianos but I dislike Math so I like to keep it simple. Cost is the same for an upright a spinet or a grand and I do not charge for mileage. ALL tunings are $200.00 The first time through Thumbtack. most repairs are normally free of charge as long as I am tuning the piano anyway and no parts are needed. AND HERE"S THE FINE PRINT!!! Once you are my client and on my client list. IF YOU TUNE YOUR PIANO AT LEAST ONCE A YEAR YOUR PRICE WILL NEVER GO UP!!! YOUR RATE WILL ALWAYS BE WHATEVER MY CURRENT RATE WAS WHEN WE FIRST MET. I APPRECIATE LOYALTY AND THAT IS MY THANK YOU TO YOU. I also offer discounts for referrals and loyalty cards.
- What is your typical process for working with a new customer?
Get to know them and what kind of Music they like to play.
- What education and/or training do you have that relates to your work?
I am and have been a member of the Piano Technicians Guild since 1999. Aside from forums on the website as well as monthly technical meetings. I attend yearly conferences and Regional seminars to stay on top of my field and learn from the worlds best tuners. A good day is one where you wake up. A GREAT day is one where you learn something new.