FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to be very clear about charges and rates fairly early on in the meeting process. In most scenarios I will quote a job and perform the work for a flat fee. The hourly rate is usually applied when I have to be on-site and/or responding to an un-planned event or to an open-ended situation.
- What types of customers have you worked with?
Virus & malware removal, Laptop Screen Replacement, Data Recovery,Tune-up / clean up, DC Jack Repair / charging port repair.
- What advice would you give a customer looking to hire a provider in your area of work?
- Always ask for a quote before hand, including parts. - Ask for references and/or read reviews. - Never pay up-front, and if you must, let it be half or less. - Technician must have their own tools - Technician should act and dress professionally.