I can't say enough good things about Jarrod! He stayed in excellent contact from start to finish, was professional in every way, and did a beautiful job installing my glass shower door enclosure. He very clearly knows his stuff and takes pride in his work - when he initially came to install my shower door kit, he was concerned about the safety of the suggest install procedure and identified a "random" piece in the boxes that he believed to be a necessary part of the install. After contacting the shower door company the next business day, sure enough, Jarrod was right on the money - the "random" piece was indeed very important and the company failed to send the correct install guide. Jarrod could have easily installed the kit the first visit despite his professional misgivings and I would have been none the wiser, but the fact that he took the extra time and visits to do the right thing speaks volumes to his integrity and the quality of his work. I would hire him again in a heartbeat!