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The best party of his service was how fast he responded to my estimate request and how quickley he was able to service my piano. Thank you Steve!Nov 16, 2014VerifiedSteve Malloy Piano Tech.'s reply
Many Thanks, Jessica!! Look forward to Tuning your Piano again!!
Our piano sounds outstanding. Steve is a very nice person, we will be using Steve for all our piano services and referrals. We recommend him 100 percent. Thank you so kindly for your help Steve.Apr 7, 2014VerifiedSteve Malloy Piano Tech.'s reply
Many Thanks Jennifer!! Thanks too for your Kind Words!
I was very pleased with the service to my piano, which had a few unexpected fixes. Steve tuned and repaired in due time and at the price quoted. I will be calling him again for my piano needs!Oct 1, 2014VerifiedSteve Malloy Piano Tech.'s reply
Many Thanks, Meghan!! Look forward to your calling again!!
I selected Steve Malloy to tune my piano largely because he was local and sounded like he had been doing this for a while. He was careful, thorough, efficient, and very knowledgeable. The old girl (1928 Baldwin) hasn't sung this clearly for some time! I will have him back and I highly recommend him.Dec 14, 2013VerifiedSteve Malloy Piano Tech.'s reply
Many Thanks Steve....! What a great old Piano you have! A real pleasure to work on it!
I want to express my appreciation for the excellent job Steve Malloy did with the tuning of my piano. We made arrangements via email, so there was no need to play phone tag. Steve arrived on time and proceeded with friendly professionalism to tune my piano. In the course of our discussion regarding the tuning process, I indicated that I wished my instrument had a mellower tone. He agreed it would improve the sound and explained that it would be possible to lessen the brightness by performing a voicing procedure. It involved using a special solution to soften the hammers. I am pleased with the results and intend to have Steve continue maintaining my piano.Sep 6, 2013VerifiedSteve Malloy Piano Tech.'s reply
Many Thanks Trish, for your ongoing service calls for me....I appreciate the Confidence you've placed in my Skills!
- What types of customers have you worked with?Most commonly I perform professional Piano Tuning services, broken String repairs, Piano Action Mechanism rebuilding & Repairs of broken parts & Action components.
- What advice would you give a customer looking to hire a provider in your area of work?Don't be afraid to ask alot of questions! That's precisely the reason I'm in business here is to answer those tough inquiries. I'd rather have you do that at first than to develop a bad case of "buyer's remorse" and have to regret that Piano purchase later. Shop around if you aren't loyal to one specific Brand of Piano; The same goes for questions about Tunings, repairs & Restoration service work..
- What questions should customers think through before talking to professionals about their project?Piano Tuning along with the Technical expertise utilized at each appointment or Job is an acquired Skilled Trade developed over many years, thereby costing the technician much time & financial outlay. Our neccessary compensation for each Piano appointment then is based on all those years of gained expertise.