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Introduction: At JW Water Features we use only cutting edge Aquascape methods and technology. Our goal is to build ponds, waterfalls, and fountains the right way the first time, creating a sustainable, low maintenance feature so you can enjoy it instead of taking care of it. Check us out at jwwaterfeatures.com.
Hired 1 time
(Pacific Time Zone)
12:00 noon to 6:00 p.m.
Mon - Fri
6:00 p.m. to 8:00 p.m.
10:00 a.m. to 6:00 p.m.
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- What should the customer know about your pricing (e.g., discounts, fees)?We bid with set costs so that you know going in to your project what your cost will be.
- What is your typical process for working with a new customer?JW Water Features is primarily a people business. We want to work with our clients face-to-face to make sure we are taking care of your needs. We begin with an on-site design consultation which can be booked on our website, and from there we decide on a time to meet again to go over your bid and design options. Once you choose which JW Water Feature custom design you would like to move forward with we will schedule your project ahead of time so that you know exactly what dates and times we will be at your property.
- What advice would you give a customer looking to hire a provider in your area of work?We recommend going with a dedicated water feature installer over a landscaping company. Many landscaping professionals will install a water feature for you if you ask, but most of them are not well versed in the nuances of water feature design, installation, and maintenance. If you go with a dedicated water feature professional you will have a more beautifully designed, longer lasting water feature with lower ongoing maintenance for you.