Jeremiah was very customer service oriented and eager to provide satisfaction. He and his crew worked very hard on the commercial cleaning required. He had the professional equipment to perform the tile and floor cleaning, as well as the carpet on the stairs. He is open to negotiating on some of the prices he bids. His workers were polite and worked diligently while on premises. He underestimated the amount of time the job would require to complete but came back to finish up the next evening. After an inspection, he willingly came back another evening to satisfy the deficiencies noted. Easy to work with, could be better about time management and policies, made a lot of changes regarding arrival/departure and form of payment during the job. It was easier to give him the key, I made extra trips based on erroneous finish times and waited for him to show for our initial estimate and the final inspection Nothing serious, just inconvenient. I would recommend you give Jerimiah and his company a chance, he will work hard to give you satisfaction. He's definitely working hard to build his business. Pleasant and friendly, good at communicating progress and concerns during job .