It’s free with no obligation to hire
6 years in business
(Pacific Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Photos and Videos
We were referred by Angie's list. Within 30 minutes of us submitting our project we received a call from Pro.com and they were at our house giving us a bid the next day. Our contact's name is Joe Rotta who is the General Manager for Oregon / SW Washington. He took the time to get to know us, know our wants/needs and help us put together a plan within our budget. The company uses online services to ensure you are in contact - for example our bid and contract were all online so we could review them or print them at our leisure. Additionally they do spot checking on how satisfied we are with their service. I think this helps to ensure that you are in alignment with the work being done and gives you an opportunity to provide feedback about what is working and what is not. I have nothing but GREAT things to say about Pro.com and in particular Joe Rotta. Joe knows his business, is an industry expert and is very easy to reach if you have any questions. Pro.com is amazing!Jun 18, 2019
License Type: Contractor, Residential General (CCB) (OR)
- What should the customer know about your pricing (e.g., discounts, fees)?Transparency is at the foundation of everything we do. We deliver detailed electronic quotes with an itemized list of all materials and labor costs. That means no surprises — you'll know exactly what you're paying for. We also make sure to review the quote with you, so you can ask questions, get clarification, or request changes to the project.
- What is your typical process for working with a new customer?Our team is here for you. Once we receive your initial request, we'll call to learn more about your goals: the scope of work, budget, and timeframe. If we're a good match, we'll schedule a time to visit your home and take a closer look, gathering measurements and taking photos to create a detailed estimate. When the estimate is ready, we'll review it with you (either in-person or over the phone) and make any changes or modifications as necessary.
- What types of customers have you worked with?We've worked with both residential and commercial customers. Most often, we work directly with homeowners. We've also partnered with architects, designers, and real estate investors to complete projects. Because we're a full-service general contractor, we'll also take care of the smaller tasks like collecting permits and working with your insurance company.