It’s free with no obligation to hire
Hired 112 times
2 years in business
(Pacific Time Zone)
Mon - Sat
8:00 a.m. to 6:00 p.m.
Credit card, Cash, Check
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
2 bed 1 bath - move out
Photos and Videos
Great cleaning and communication! Really appreciate it!Sep 6, 2019VerifiedMaid Service NW's reply
Thank you Chad for the positive feedback. Appreciate your continued business.
Extremely thorough with the cleaning. Great customer service too.Mar 2, 2019VerifiedMaid Service NW's reply
Thank you Daniel and Mallory!
Arrived on time; efficient, well-done cleaning; kind employeesMar 17, 2019VerifiedMaid Service NW's reply
Thanks so much Sarah!
I needed someone to clean in a pinch. Maid Service saved the day! They were thorough, prompt and excellent communicators.Jun 10, 2019VerifiedMaid Service NW's reply
Glad we could help you out Sarah! Much appreciated!! :)
Making the first appointment was great because I felt like my specific needs were very well understood and the quote was more than fair based on what I needed. The cleaner was punctual and responsive to my requests. She was pleasant, communicated well, and did a great job on everything. I'm looking forward to the recurring services.Mar 6, 2019VerifiedMaid Service NW's reply
Thank you Joyce! It was our pleasure to meet you and we'll see you in a few weeks. :) Thanks much!
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing will be firmed up after discussed with you (via email/phone/text). We will always come to your location for an estimate if you request it. We understand that your scheduling may not allow that, and that’s why we show our pricing here on Thumbtack. We try to be as fair and honest as posible. There are many combinations of what customers need or want; please state any information that you think we should be aware of in the notes of your request. With customers requesting recurring visits, the first/initial visit may become be a deep clean*. This is so the continuing standard cleans will maintain the mold/mildew/mineral deposits and sticky "stuff" originally cleaned from the initial visit. There are some residential a la carte items that cost a little extra. See website for specifics: MaidServiceNW. We also provide competitive cleaning services to small business offices/ buildings and AirBnB/rentals as well. We do work with realtors and their needs. These types of locations pricing will be determined on-site. *Sometimes initial Standard cleans become Deep or deeper cleans, and cost more because they may have taken longer; you may have wanted us to focus on specifics like tile/grout, baseboards, window tracks, other extras. There may have been considerable clutter; clothing, toys, knick-knacks, papers on the floor/surfaces. It just depends on what level of clean you would like us to get it to that goes beyond our Standard cleaning check list.
- What is your typical process for working with a new customer?After friendly introductions, the cleaner will do a walk through (or myself- especially with Air BnBs and rentals). We will discuss with you specifically what you want and don't want done in conjunction with our standard "to do" list. After agreement, the cleaner(s) will start right away. We try extremely hard to get the same cleaners to your home. If you are a recurring customer, there will be at least 2 cleaners who know your home. That way, you'll recognize whoever is working in your home, and if someone has time off, it will still be cleaned like you want it.
- What education and/or training do you have that relates to your work?All cleaners go through a training process so that we are all on the same page. With the guidance of our senior cleaners in conjunction with our cleaning check-lists, new cleaners are educated. These lists also provide you with the specific details of the clean. Scroll to the bottom of the webpage for the actual “Check-lists” via a hyper-link under the tab “Services”. Background checks and random drug testing is part off employment.