Comfort Air Heating and Cooling

Vancouver, WA

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About this pro

How does your business stand out?

Staying comfortable at home isn’t always as simple as adjusting the thermostat, it sometimes requires an expert’s touch. Comfort Air is here to help you no matter if you need HVAC repair work right away, or simply want to avoid costly problems down the road with routine HVAC maintenance. Our NATE-Certified technicians and our friendly staff are ready to take care of all your heating, cooling and clean air needs. Our quick response time means your furnace repair and air conditioning repair services can be completed in a timely manner; keeping your family nestled in comfort. ComfortAir now offers full service duct cleaning for your home! You can now schedule your HVAC maintenance or diagnostic calls on Saturdays without having to pay after hours prices! Comfort Air is now open for business on Saturdays at our regular pricing levels from 8am-4pm.

What do you enjoy about the work you do?

We enjoy helping all of our clients find solutions to make their home the haven it should be. Customer satisfaction and quality of work are our two main goals. Contact us today for a quote or to schedule an appointment with one of our certified technicians.
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Location

Vancouver, WA 98682

Years in business

34

Number of employees

21

Times hired on Thumbtack

23

Reviews

10 Reviews
  • Soo L. Jun 15, 2017
    Duct and Vent Cleaning
    Verified Review
  • Jessica M. Oct 29, 2016
    Duct and Vent Cleaning
    Verified Review
    Recommend them
    I would give them 5 stars, but their technician arrived several hours late while I sat waiting in a house I was allergic to. And I just hate sitting around waiting for workmen to arrive. But knowledgeable, personable, and professional. Made a HUGE difference in the air quality. Thanks!
  • Val S. Oct 1, 2016
    Furnace and Heating System Maintenance
    Verified Review
    Good work!
    Fast, nice and efficient.
  • Margie W. Jun 7, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Was able to speak with a very nice customer service person but went with someone else because of the wait for someone to come out.
  • Kerry M. May 27, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Furnace and ac service. Tech was very friendly and informative. Will use again.
  • Andrew G. May 24, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    On time and explained service on part that needed repair.
  • Dave B. Apr 17, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
  • Michelle J. Dec 2, 2015
    Had this company come out to repair my furnace. Service was prompt (same day), efficient and effective! Technician was diligent and communicative while effectively troubleshooting an unusual problem. Scheduling was pleasant and hassle free. They will have my business in the future. Thanks, guys!
  • Chevelle S. Nov 23, 2015
    Furnace and Heating System Repair or Maintenance
    Verified Review
    We just needed a simple furnace tune-up for the upcoming winter. Scheduling was flexible. The fella that we had an appt. with was running an hour or so late, as the job he was on just before ours too k much longer than expected. An extremely friendly receptionist called to let us know & asked if that still worked with our schedule. When he arrived he was friendly, courteous & prompt. We have a reusable filter that was having problems fitting in just right. But he was able to create a metal contraption that gave our filter compartment a ledge (or sorts) that made our filter fit just right. We were grateful and impressed. I wish I could remember his name. He was a young guy in his 20's. Great service. I would absolutely recommend this company and will be using them again for our future heating & cooling needs.
  • Eric S. Nov 12, 2015

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Unlike many of our competitors, we charge by the job rather than by the hour. That means – NO SURPRISES! In addition, we also offer financing and our Comfort Club Maintenance Program, which provides our customers with outstanding annual maintenance as well as benefits throughout the year.
What is your typical process for working with a new customer?
When we are working with a new customer, our first step is to gather their information and determine the best service offering to meet their needs and budget. We then schedule an appointment with one of our NATE certified technicians in as timely a manner as possible. We strive for 100% customer satisfaction, so clients can expect a member of our friendly office staff to give them a call following the service appointment to verify that all went well during their visit.
What education and/or training do you have that relates to your work?
As Trane Certified Comfort Specialists we are required to keep up on the latest and greatest trends in our industry. Also we are constantly testing our technicians to maintain NATE certifications.
What types of customers have you worked with?
We work with a diverse and growing group of clients throughout the Portland - Vancouver Metro Area. We look forward to the opportunity to work with you and to help keep your family comfortable!
What advice would you give a customer looking to hire a provider in your area of work?
When looking for an HVAC specialist, it is important to consider their qualifications, history and customer satisfaction rating. We at Comfort Air are proud to be Trane Certified Comfort Specialists who have serviced the Portland - Vancouver Metro area since 1983. We currently boast a 96% approval rating!