|Monday||12:00 noon to 4:00 p.m.|
|Tuesday||12:00 noon to 4:00 p.m.|
|Wednesday||12:00 noon to 4:00 p.m.|
|Thursday||12:00 noon to 4:00 p.m.|
|Friday||12:00 noon to 4:00 p.m.|
|Saturday||12:00 noon to 4:00 p.m.|
A1 Retrofit LLC
About this pro
15 years in business
54 hires on Thumbtack
I too never received my bid. During the appointment stage the communication with Roxanne was immediate. In fact, prior to the appointment she sent me emails, left me phone messages and texted me to confirm the appointment. He showed up for the appointment on Tuesday and told me he would get my estimate to me by the end of the week. I found this strange because everyone else I had out gave me an estimate on the spot or emailed it to me the next day but I agreed. Thursday I sent Roxanne a message asking if she could tell me when I’d get my estimate because all the others were in and I wanted to make a decision. It’s now Friday afternoon and I haven’t heard back from her and still no estimate. Throughout the entire process they definitely left me with the impression that they believe their time is way more valuable than mine. Everyone else that came out to my house left me feeling like they wanted and would value my business. The staff at A1 leaves you feeling like you’d be lucky if they choose to do your job.Aug 24, 2018VerifiedBrad R.'s reply
Sorry we were not quick enough for you as we are in the middle of the busiest season I have ever seen and your estimate was provided on the following Monday. Sorry for the inconvenience please find it in your heart to re-evaluate your one star review as we are servicing our current customers projects as we would if we were on your project.
Please provide estimation. Your estimation is much higher than normal. Truss cost is 1612.Oct 27, 2017VerifiedBrad R.'s reply
Please call me anytime to discuss your preliminary budget proposal at 360-326-5901
After coming on site to take measurements for the estimate, we were advised we would receive the bid early the next week. Twenty days later, we still have yet to receive a bid. We contacted the office to inquire about when we could expect the bid to be submitted and were told that they would follow up. Still no bid, and no follow up.Jul 4, 2018Verified
Job was scheduled and done promptly. Installer stayed over to finish all work in one day. Very good people to work with!Jun 22, 2018VerifiedBrad R.'s reply
Hello Mr. Anderson, Thank you very much for the great review, it was a pleasure to meet and work for you. If you need anything in the future we hope you will call us 1st. Roxanne Remsing A1 Retrofit LLC
I didn't end up hiring this company for my project but the communication was good, showed up on time gave a competitive bid and I will keep them in mind for my next projectMay 24, 2018VerifiedBrad R.'s reply
Thank you for the nice review Primo, we look forward to hearing back from you next project. A1 Retrofit LLC
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- What education and/or training do you have that relates to your work?35 years of in the field experience.
- How did you get started doing this type of work?Started working with my Grandfather out of High School then with my Father after Grandfather retired and for myself after Father retired.
- What advice would you give a customer looking to hire a provider in your area of work?Make sure they are licensed, bonded and have general liability and Workmen compensation accounts too!