One-to-Many IT Technology

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Introduction: Warm and friendly service. I go the extra mile in service to the customer. For example - If it's a hardware issue and they need hardware purchased, I don't charge them extra time for going out to purchase the item. I only charge for the time I'm actually working on the issue. Meeting new people.

Overview

Hired 49 times

Background checked

1 employee

11 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2017

Featured Projects

3 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

24 reviews

5

92%

4

4%

3

0%

2

0%

1

4%

Read reviews that mention:

Shirley S.

Apr 8, 2017

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Hired on Thumbtack

Prompt response, within 3 hours, he is knowledgeable, has good communications skills..I am barely computer literate, and understood the his explanations of issues, options for repairs were clearly offered, and the cost were reasonable less than anticipated. I will use his services again, and HIGHLY recommend him. thank you, SDS

One-to-Many IT Technology's reply

Thanks for the positive review Shirley.

Computer Repair

Michelle G.

Dec 18, 2016

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Hired on Thumbtack

Dean came out right away and diagnosed the problem with the computer. He was very efficient, friendly,and his rate was definitely affordable.

Computer Repair

Cathy T.

Mar 24, 2017

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Hired on Thumbtack

Dean was very prompt and personable. He was very knowledgeable and very fair pricing. He knew I really needed to get back online and he was right there and got it done! I would highly recommend Dean for your computer needs.

Computer Repair

Corey H.

Feb 24, 2020

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Hired on Thumbtack

It was great working with Dean setting up my home network. He patiently answered all my questions and offered great advice and recommendations throughout the process. Will definitely hire again should other projects arise

Details: Personal (Home) • Network setup and installation • Technology support • Network administration • Network security • Router • My home, venue, etc.

Network Support Services

Mike R.

Jul 31, 2018

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Hired on Thumbtack

Dean jumped right in and had three Windows 10 issues resolved in no time. He provided assistance that will allow me to resolve potential similar issues on my own. Dean fixed what Microsoft Techs could not. Fair price and great service.

Details: PC • Desktop • Need a diagnosis to determine issue • The computer technician travels to me

Computer Repair

Credentials

Background Check

Dean Katona

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Unless I give a quote for the total price, I charge for the first hour and after that I charge in 15min. increments. For example, if I’m working on a laptop or desktop issue (which would be $60 for the hour) and I end up working on the issue for an hour and 15min. Charge would be $75
What education and/or training do you have that relates to your work?
MCSE, MCP and over 25 years of desktop, laptop and network support services.
What types of customers have you worked with?
Home users, small business such as small software companies, accountants, utilities companies and many more.

One-to-Many IT Technology

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