Black Rhino Floors LLC
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I was skeptical about how good of a job would be done on my garage floor because I am a bit of a perfectionist about everything and that is why I don't ever have very high expectations about anything. I was very surprised by the professionalism and quality of workmanship performed by the 3 Black Rhino installers. They surprised me by how hard they worked to get everything right. I am very pleased with the garage floor.Jul 26, 2018Black Rhino Floors LLC's reply
Gail, thank you so much for your business and kind words. I'm thankful we were able to exceed your expectations...enjoy the floor.
I love my new garage floor. A wonderful company to work with. I would highly recommend them for your project.Aug 7, 2018
One of the best companies to have ever had the pleasure to to business with🤗 thank you for such a wonderful job!Jul 30, 2018
All work was as promisedJul 29, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?For residential garage or basement floors our pricing includes the following: We offer a 5% discount for military and seniors 1. If the surface is really pitted or cracked and we need to resurface it the range is $.50 - $2.25 sq ft 2. The flake floor is $4.50 - $6.00 sq ft depending on the size of the space and the top coat we apply. Polyaspartic is the most durable top coat and it's $1.00 more than an epoxy top coat but it's 4-6 times more abrasion resistant and durable. Polyaspartic is hot tire, salt, oil, chemical and UV resistant .
- What is your typical process for working with a new customer?We spend time on the phone talking through the project, providing some budget / estimate pricing and if the customer likes what they hear, we schedule an appointment to meet at their location. For garage floors; we measure, moisture test, answer any questions and walk them through our color options. We then develop a formal proposal for them to review. Once they accept, they will remit a 30% deposit and we will schedule the work
- What education and/or training do you have that relates to your work?We have spent years in sales and marketing, understanding what customers are looking for and meeting those needs. We understand the sales process and take a professional approach from the initial sales call to the final clean up on the job site. In addition, we have experience and certifications for polishing concrete, epoxy and decorative flooring. Lastly, we have a team of young, hard working, and very skilled to perform the necessary tasks to install these floors as well extra unique modifications that can come up on the job site.