- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts for cash and larger projects. If I quote you for 4 hours and it takes me 5, that’s not on you. You pay for 4 unless there are circumstances beyond my control. Then we’ll talk before proceeding.
- What is your typical process for working with a new customer?
Visit their site and get the scope of the project. Discuss options.
- What education and/or training do you have that relates to your work?
I’ve been doing this since 2013 when I started remodeling my house. I’ve done many projects since then. It was all learn as you go. But I will not take on a project I haven’t successfully completed before.