Home Services Etc.

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About Home Services Etc.

hired 10 times on Thumbtack

How does your service stand out?

We are friendly, reliable and trustworthy. Providing honest, quality services in a polite and friendly manner is our number one priority!

What do you enjoy about the work you do?

Knowing that our clients are coming home from a business trip to a clean home with a fully stocked pantry, fresh meals to eat and a clean home or that a client who is no longer able to drive will get to their appointment on time. We feel satisfaction and take pride in helping people.

Location

Madison, WI 53718

  • Address verified

Reviews

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  • 5/5 stars House Cleaning (Recurring) Verified Review

    I have hired Kathy Gavigan for cleaning my home. She has not yet started, so, I can't rate her performance. She interviewed very well, and I am confident she will be fantastic!

  • 5/5 stars

    Kathy Gavigan provided in home services to our elderly uncle for over two years. She helped with cleaning chores, took him shopping, and provided positive social interaction. Her commitment to his well being made it possible for him to remain independent in his senior apartment much longer than otherwise would have been the case.

    She formed a lasting bond with Dick, and we feel confident that she would do the same for others.

    Mark and Lynn

  • 5/5 stars

    Kathy & Home Services Etc has been working in the senior retirement community I manage for quite some time now. The residents here love her and so do I! The work she does is always thorough and impressive. She is friendly, flexible and reliable. I appreciate all the hard work she does for all of us and would highly recommend her to anyone!

  • 5/5 stars

    We recently moved to our first house. I hired Home Services Etc. to do a move out clean. Wow! the associate was on time, organized and a pleasure to spend time with. The Apartment was sparkling. Property manager even complemented the job! I recommend Home Services etc. for any cleaning needs you have. She even helped me make sandwiches for lunch for the guys that helped me move out. I will be hiring her in the future for routine cleaning. Thanks Home Services Etc.!

  • 5/5 stars

    Kathy cleans our common area's and vacant apartments here at Taylor Ridge. Kathy is very friendly to our residents and does a great job cleaning for us. I highly recommend her to anyone looking for a dependable, hardworking person.

  • 5/5 stars

    Kathy is amazing. She comes on Fridays, and we specifically call those days "Kathy Fridays" because we look forward to them so much. She grocery shops, does a great job cleaning, and helps with the laundry.
    We both have crazy schedules, so knowing we don't need to choose between clean clothes and spending time with friends/each other makes a huge difference for us. She's very trustworthy, and our kitty loves her. We're so grateful to have her!

  • 1/5 stars

    Initially, Kathy was friendly, willing to help and seemed to be the right person for the job (cleaning a 1000sqft apartment every other week). The first cleaning was ok but there were a lot of missed areas (bathroom shelf, window sills, no vacuuming under furniture or bed). We discussed this and she was willing to address this at the next cleaning. Well over the next 3 cleanings, things got more superficial (no floor cleaning, still no vacuuming under furniture, no vacuuming of stairs etc). I asked her to clean our apartment after we moved out, for the ned tenants. She charged me for 2h45min of cleaning, and when I checked the apartment it was very superficially cleaned. (I can clean to place perfectly in less than 2 hours- with furniture in it!) There was lots of dust flying around, carpet hadn't been vacuumed, floors not washed, etc. I tried to contact her to discuss this, and she never got back to me (2 phone calls and an email). I would NOT recommend this person for cleaning!! Terrible service.

Question and answer

Q. What types of customers have you worked with?

A. We do a lot of housekeeping and organizing, helping people get their closets or other areas of their home clean and organized. We also do a lot of meal preparation for individuals and families; we go into the home and prepare meals for a full week or just for a few days depending on the clients needs.

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. Don't be afraid to ask! If you are not sure if we are able to do something, or won't do something-ask!

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