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J-TEK Computer Services
J-TEK Computer Services

J-TEK Computer Services

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Introduction: I've been fixing computers for almost 30 years now and have a perfect record for solving every problem and leaving every customer satisfied! I just won "Super Service" award on Angie's List for the 5th year in a row for having a perfect "A" rating with 50 reviews and I am rated a Top Pro with Thumbtack. I am very reasonably priced compared to other computer repair companies and also offer same day service! I also have a 24-hour turnaround on all computer repair services unless parts have to be ordered. I also offer discounts to seniors!!

Current Top Pro

Hired 44 times

Serves Menomonee Falls, WI

Background checked

1 employee

21 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, Zelle

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

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5 photos

Computer issue

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Computer type


Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

35 reviews


Read reviews that mention:

Lynn T.

Network Support Services

Personable, knowledgeable, can't say enough. And he does everything! Computer repair, tune ups, set up backup, wifi, you name it.
Jan 12, 2021
Judith N.

Printer and Copier Repair

Outstanding Service!!! I was so panicked after my printer died, I got on the Internet looking for a local printer repair service. I contacted Shazham, then Pro-Service--never heard from them!!! I waited for two days then got back onto the Internet looking for another service and I noticed J-Tek had addressed me specifically by name and if I needed help to contact them. WHAT A BLESSING THIS SERVICE HAS BEEN!!! JEREMY SHOWED UP, FIXED MY PRINTER AND ALSO MY SLUGGISH COMPUTER!!! He noticed the computer was very sluggish and I was worried about it because I saw dust from the back panel and that is not a good sign for fans. He cleaned it up and it now runs faster & is quiet. My printer has been restored and I am so very pleased with his knowledge, professionalism and positive attitude. I highly recommend J-Tek Computer Services as your "Go-To" computer repair service. I will always call Jeremy in the future!!! Judith Neff (mail@judyneff.com).
Sep 7, 2020
Alex T.

Computer Repair

Jeremy was very responsive and super easy to work with. Incredibly knowledgeable and transparent with the issues you may have. 10/10 would recommend if you ever need computer/tech help, will continue going to Jeremy whenever a need arises.
Nov 26, 2020
Rachel S.

Computer Repair

Jeremy was great! He was quick to respond and replace my cracked laptop screen. He is extremely fair with his prices and I am very pleased with the repair! I would recommend him to anyone who is looking for a tech fix!
May 20, 2020
Lena C.

Computer Repair

Nice work. My daughter’s dell chrome book was done in a timely manner and the crack screen repair looked perfect. Will definitely recommend.
J-TEK Computer Services's reply
Thank you so much for the five star review! I'm so glad that you were happy with the services that I provided! You can contact me anytime day or night with any questions or concerns that you might have!
May 16, 2020
Background Check

Jeremy Moerke


  • What should the customer know about your pricing (e.g., discounts, fees)?

    I offer free diagnostics for all computer repair services and I also offer a 24-hour turnaround on all computer repair unless parts have to be ordered. I am very fair and reasonable with my prices because reputation and word-of-mouth to me is more important to me than overcharging customers!

  • What is your typical process for working with a new customer?

    I prefer that every customer who has computer issues reach out to me by calling me directly anytime day or night to discuss the issues that they are having.

  • What education and/or training do you have that relates to your work?

    30 years of computer repair experience!! There's not a computer out there that I cannot fix whether it be PC's or Macs, desktops and laptops and all computer hardware and software!

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