The Computer Doctor

Racine, WI

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About this pro

How does your service stand out?

We encourage the customer to watch us and ask questions. We interact with clients in an understanding and simplified way to answer their questions. We love to teach. I also teach computer classes at Gateway Technical College in Racine and Kenosha.

What do you enjoy about the work you do?

Delighting our customers with clean, working computers and rapid response. And helping them to get the most out of their computer by educating them.

Location

Racine, WI 53402

Years in business

19

Number of employees

1

Times hired on Thumbtack

3

Reviews

14 Reviews
  • Rosa F. Jun 20, 2014
    Cliff set us up with a new computer. We decided that our present monitor and keyboard were ok and didn't have to be replaced. I liked that because I didn't have to learn to use new equipment. I'm not the greatest when it comes to new technology so I appreciated his explanations and repeat explanations when I needed them!
  • Eugene H. Jun 4, 2014
    PC Computer Repair
    Verified Review
    Professional, courteous and very knowledgeable. diagnosed the problem immediately and explained the task and made suggestions for care and maintenance in the future.
  • Rick F. May 3, 2014
    PC Computer Repair
    Verified Review
    Cliff was very knowledgeable and was really proficient about going about his trade. He solved our PC issues and added a few features to help us in the future to keep the PC running smoothly. Great Job Cliff
  • Brenda C. Apr 29, 2014
    The Computer Doctor's owner is a dedicated professional with the knowledge and expertise needed to operate an integrated computer system. We contact the Computer Doctor when issue's arise, he makes a "house call' and the problem is solved; there is very little to no down time at all. We highly recommend Cliff Kohler and the Computer Doctor.
  • Milwaukee C. Apr 29, 2014
    Apple Computer Repair
    Verified Review
    Very good work, plus a 30 day guarantee on work. Excellent service. -- Milwaukee Community Journal
  • Josh S. Apr 26, 2014
    PC Computer Repair
    Verified Review
  • Michael C. Apr 25, 2014
    I have known Mr. Kohler for many years now and work with him and his company exclusively. He has a vast knowledge of the technology used today and he is also fast and very professional when it comes to getting the job done. He also will custom build you a machine that fits your needs to a tee. I give him very high grades when it comes to his professionalism, knowledge, and experience in his field.
  • Andrea S. Apr 25, 2014
    Cliff set me up with a computer system out of old components because I could not afford one at the time. It lasted more than five years without any problems.
  • Jane H. Apr 23, 2014
    Cliff performs routine maintenance on my computer as well as responding quickly to my frantic "emergency" calls for HELP!! He's responsive and has ALWAYS solved my tech issues. He's knowledgeable, friendly and reasonably priced. He travels to my location to service my computer. I continue to recommend Cliff to others in need of his skills. These referrals have always been pleased with his services.
  • Ron G. Apr 21, 2014
    Cliff is very knowledgable - personable - and always comes up with the proper solution to whatever problems we have.
  • James D. Apr 21, 2014
    I first met wi8th Mr, Kohler in a church service. We talkrd briefly and I learned of his business. I Instructed my office staff to call him for our next "computer" problem to check out his service and competence. After the first call he has been our exclusive provider both at my office and for integraiton of my home-office into the office network.He was professional, available, competent and his follow through was excellent. I continue to use his service.
  • Eric K. Apr 18, 2014
    Polite, straight-forward and knew his stuff
  • Kathy A. Apr 18, 2014
    CLIFF IS 'MY' COMPUTER DOCTOR FOR LIFE!! ALWAYS THERE TO HELP THIS 'COMPUTER ILLITERATE' SOUL! QUICK QUICK SERVICE! PROFESSIONAL! THE BEST!! THIS GUY IS THE GREATEST!! A 'WHIZ' ON THE COMPUTER... THANKS AGAIN, CLIFF I'LL ALWAYS BE BACK!!
  • Patricia. K. Apr 18, 2014
    Cliff is prompt and courtious. Very knowlegable and finds and corrects the problems quickly.

Q&A

What education and/or training do you have that relates to your work?
I teach computer classes at the local Community College as an Adjunct Professor. It forces me to stay current with the latest and cutting-edge technologies
Do you have a standard pricing system for your service? If so, please share the details here.
We have a flat-rate structures and provide firm-fixed quotes
What types of customers have you worked with?
The Computer Doctor is here to help your PC, laptop, and mobile device feel better. Since 1998, we've helped many families and businesses with their tech needs. We conveniently come to you. We can also help you remotely with our state of the art Online Services.
What advice would you give a customer looking to hire a provider in your area of work?
Ask the if they are listed with the Better Business Bureau Don't accept anyone with less that an A rating. For example, We have an A+ rating
What questions should customers think through before talking to professionals about their project?
Servicemen vary greatly in experience, education and talent. Make sure you ask questions to satisfy yourself that you are going to get quality service, at a reasonable price and the work is under a warrantee