About this pro
3 years in business
49 hires on Thumbtack
Jonathan G.Aug 23, 2018Verified
If it were possible to rate our experience with Drain Brothers six or seven stars, we would. They were quick in responding to our Thumbtack request for a quote (within one hour) and then came out and diagnosed the problem yet the same day. Not only that, but their rates were very reasonable.Jul 29, 2018Verified
our whole experience with the Drain Brothers was excellent. Would highly recommend them!!!Jul 1, 2018Verified
They installed a new sump pump. Everything works as expected.Jun 12, 2018Verified
Excellent overall performance. They showed up when they said they would and put in a full day. Quality workmanship and a very fair price. When the building inspector reviewed the work he provided high compliments regarding the quality the work. Additionally they are very pleasant people. I would highly recommend them.May 25, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Up Front Flat Rate Pricing. 10% discount for Military, First Responders, and Immediate Family. Senior Citizen Pricing.
- What is your typical process for working with a new customer?Get to know the customer, understand their problems and concerns, professionally diagnose the problem, fix the problem, and finally express gratitude and hopefully and grow a professional/client relationship for your further needs.
- What education and/or training do you have that relates to your work?10 yrs on the job experience right out of school starting in 1998. Continual education and commitment to exceed state standards.