FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the size, age and conjestion of the home. Prices are also based on number of pets, flooring type, decorating style, location etc. We provide a fixed price for your home. Our crews are NOT limited to time spent in your home. All homes are thoroughly cleaned based on your specifications until completed.
- What is your typical process for working with a new customer?
The day of your first cleaning, you will receive a welcome letter. You will also have a copy of your quote worksheet and service agreement. Clients can contact us by email, phone and text any time they may have a question. Clients can also leave notes for the crew on cleaning day. Your team leader will answer as many questions as she can, or refer them back to Chris the owner.
- What types of customers have you worked with?
Most clients want an overall thorough top to bottom cleaning every other week.