Complete Service Painting and Remodeling
About this pro
professional, efficient friendlyNov 5, 2017
It was a great experience working with Complete Service Painting and Remodeling. We live in California but have a house in WI and wanted to remodel the bathroom. We were a bit nervous about the remodel because we are far away and not able to see everything that was taking place during the remodel. However, Russ and his team was very quick to respond to our emails, phone calls, and text messages. We deducted one star for the hiccups we had during the painting process and the returning of merchandise that was not used back to the store. We had originally wanted to order from Home Depot but Complete Service recommended using Menards. They had informed us that they would return items not used back to the store for us. We went with their recommendation and ordered from Menards. Once the project was finished Complete Service told us they were not able to return the items because the store needed the actual credit card for returns (we found it a bit misleading). I called Menards to ask about returns and we were told that they did not need the credit card, they only need the card for returns if it was a debit card that was used for the purchases. Despite the issues, we think they did a great job and the bathroom looks great. We would recommend them to anyone in the Wausau area and hope to use them again for future projects.May 16, 2017Verified
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- What education and/or training do you have that relates to your work?I have a B.S. From Uwsp and have done many post graduate classes in Project Managment. Many of our members hold contractors licenses and all jobs have manufacturer representative input.
- How did you get started doing this type of work?I always liked working with my hands... There's a unique satisfaction in creating something new. My father was an electrician that advanced to engineer status and my mother was an artist. We were always fixing, creating, and adding on to something growing up. I always did well in school, but I loved working directly with people and so I started a company after I graduated from high school. I learned that college was necessary to hone the skills necessary to run an efficient business so I graduated with a B.S. In Science and post Graduate studies in Projecf Management from the University Of Wisconsin, all while raising a family and running a small business in Wausau Wisconsin.
- What advice would you give a customer looking to hire a provider in your area of work?If a contractor does not spend the time educating and planning with you in the beginning, then they are likely to fall short in the end.