Pawsitively Purrfect Pet and Home Care Service

Pawsitively Purrfect Pet and Home Care Service

San Jose, CA

20 years in service

2 employees

Gold profile

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My name is Elizabeth and Pawsitively Purrfect has been a family operated business since 1995. My husband Steve and I are the owners. The business started as part time but in 1997 it became so busy I quit my corporate purchasing job.

About Pawsitively Purrfect Pet and Home Care Service

hired 36 times on Thumbtack

We offer pet sitting in your home! Let your furry friends stay in their homes, where they belong, when you leave for a trip.

We have been providing our services in the Bay Area for more than 17 years!

Our specialties are the following:

- Dog walking
- Pet sitting
- Small animals in our home
- Overnight pet sitting
- Home security
- Almost all animals, including birds and reptiles
- Water plants
- Bring in the newspaper
- Alter lights

We work 365 days per year.

Call us now!


San Jose, CA 95123

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  • 5/5 stars March 10, 2015

    I'm so happy I found Elizabeth on Thumbtack. She's been walking my two dogs twice a week for the past few months and she's been reliable and very prompt with responding via email and text. My boys look forward to their walks with her.

  • 2/5 stars November 9, 2014

    Liz only walked my dogs for a month and quit. I did ask her in the beginning concerning the distance and she did not think it as a problems. After 2-3 weeks of walking my dogs, she just suddenly quit the job and gave me only one week notice. I had to rush in to find another dog walker. I don't think I can trust her service in future.

    Elizabeth And Stephen M. from Pawsitively Purrfect Pet and Home Care Service replied to this review on November 10, 2014:

    I offered to do at least two weeks notice so the customer would have time to find a new dog walker. Unfortunately, the conditions of the home were not a comfortable working environment for me so I needed to end my commitment.

  • 5/5 stars November 4, 2014

    We have used Elizabeth and Stephen twice this year to look after our two cats while on breaks away from home and would definitely recommend them to anyone with pets. They are always thoughtful and helped put our mind at ease while away by sending us a photo of the cats chilling :)

  • 5/5 stars November 3, 2014

    it was so nice to have peace of mind when while we were away that our cat was being taken care of. Elizabeth was so great and updated us when we asked. I will definitely be utilizing her services again!

  • 5/5 stars July 14, 2014

    Great experience. Elizabeth is very reliable and took the time to meet my baby and me before I went away. She was very prompt and made sure she was able to access the property and do other things like water plants and get mail. She sent updates while I was away so I knew how my baby was doing.

  • 5/5 stars April 29, 2014

    They were great with the cats, gave them their pills and took care of specific requests about the cat boxes.

  • 5/5 stars February 2, 2014

    Elizabeth was just wonderful. Very outgoing, great with my 1 year-old dog, and she listened to my needs and flexible with her time if it was possible. I'd definitely recommend her.

  • 5/5 stars February 1, 2014

  • 5/5 stars January 6, 2014

    Elizabeth and Steven did a phenomenal job taking care of our 14 week old labradoodle Monty and our 7 year old Jack Russell Terrier Cooper. Because of Monty's age they stayed in our home which was not something we were initially comfortable with until we met Elizabeth. She immediately put us at ease with her professionalism and friendly nature. While the dogs were under their care we received consistent updates on what they were up to. We had a change of schedule and they were incredibly accommodating. Before they left they changed out sheets, cleaned up and left a really nice note...from the dogs. I would highly recommend Pawsitively Purrfect to anyone who needs pet sitting.

  • 5/5 stars December 24, 2013

    Elizabeth is the best. She is professional, fun, reliable, and extremely committed to her work. She is awesome with my dogs.
    I trust her to take walk and take care of my dogs, and am thrilled to have met her.

  • 5/5 stars December 4, 2013

    I'm so happy we found Elizabeth through Thumbtack. She was wonderful with my dogs. I will not hesitate to use her services again.

  • 5/5 stars September 15, 2013

    We have been using the services of Pawsitively Purrfect Pet Care for about 14 years, that fact alone I think speaks highly of what they provide! I appreciate the peace of mind knowing that our beloved cats are well tended to as well as the security of our home in our absence. We request one visit daily during which time the cats are fed, sand box cleaned and there is also some playtime which gives companionship. I like the idea that someone lightly checks the interior of the house in case there should be any maintenance mishaps. Being a bonded professional business I have no problem having Elizabeth retain a key and that way is easily available when needed.

  • 5/5 stars August 28, 2013

    Elizabeth is fabulous. We had a new puppy and an older dog and she bonded with both of them very quickly....She is kind, responsible, on time, and very reliable. She understands dogs very well and what they need. Our dogs are high energy and she walked them alot when she sat, and taught them to be better on leads....what a nice gift....
    Our family and our canines can not say enough good things about Eilzabeth....having her help is priceless.

    Elizabeth And Stephen M. from Pawsitively Purrfect Pet and Home Care Service replied to this review on August 28, 2013:

    I feel very lucky to have such wonderful customers who have become great friends.

  • 5/5 stars March 9, 2012

    We have used Pawsitively Purrfect for more than 10 years. We have always felt very secure leaving our pets in their care. They are extremely accomdating and very pleasant to work with.

  • 5/5 stars November 7, 2011

    Andy takes care of my cat Zeke and does a wonderful job. Zeke is always in a good mood when I get home - even when I'm gone a week! A great sign that Zeke is getting wonderful attention and care.

    Elizabeth And Stephen M. from Pawsitively Purrfect Pet and Home Care Service replied to this review on August 28, 2013:

    It's great being back to pet sitting Zeke. Andy misses he and Juno but Steve, Aiden, and I love taking care of them.

  • 5/5 stars November 6, 2011

    Andy cares for my ragdoll cat, Olive, whenever I am out of town. He is very attentive to her and takes great care of her. I tend to be a nervous pet mom and Andy is always available by phone to give me an update when I need one. I really should not worry because she is so well cared for with Andy. Thanks Andy and the rest of the PAWS stafff. I don't know what I would do without you.

    Elizabeth And Stephen M. from Pawsitively Purrfect Pet and Home Care Service replied to this review on August 28, 2013:

    It's great to be back to pet sitting and I feel so blessed to have such great customers like Olive and her mom.

  • 5/5 stars November 2, 2011

    We have been using Pawsitively Purrfect for our cats for about 20 years. They have taken excellent care of our cats when we are away, even coaxing the shy ones to come out & play. They really spend time with our cats, as well as doing the other chores that you would expect (clean the litter box, take in the newspaper & mail, etc.) They leave us a nice long note for us to read when we return, telling us how our cats did while we were away. This is a personal service, with real people who truly care about our pets. I recommend them very highly.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. We come to your home once or twice a day to feed, brush, play, and cleanup after your pet. Your dogs can be walked and pets can be given medication for no additional fee. We will bring in you mail, newspaper, adjust your lighting and draperies for home security, and will also water you plants and gardens. Our visits are about 30 to 40 minutes in length.

Q. What advice do you have for a customer looking to hire a provider like you?

A. The number one thing to look for in hiring a pet sitter is to look at how long they have been in business. In our case we have been in business for more than 15 years. The longer a business has been around the more references they will have. This doesn't mean the newer business will not do a great job it is just there is more to look at in an older established business. I know we were a new business at one time, all I am saying is do your homework. The other thing to look at is the rate structure if the business is charging a fee that is out of line with the rest of the businesses, buyer beware. An example is if everyone is charging $20 per visit and someone else is charging $12. There is to much of a difference. Most of the time the business will not be a professional service(part time or on the side) or they will have just started. Do yourself a favor and check references very carefully. You want to make sure that the pet sitter will be there no matter what, whether they are sick or not, holidays, emergencies no matter what. The pets always come first. A professional pet sitter will always be there for your pets. Most pet sitters do a great job.

Q. What important information should buyers have thought through before seeking you out?

A. For me to give you the most accurate quote I need the following information: Dates of service you are looking for? Do you need one or two visits per day? What are your major cross streets where you live?

Q. What do you like most about your job?

A. The thing we like most about our job is getting to spend time with the animals. We have 4 cats ourselves and we also foster puppies and cats. We love all animals, fish, lizards, snakes, cats, rats you name we love to be around them. The other thing is that we get to meet so many different types of animals that we normally wouldn't get a chance to take care of. We have taken care of poisonous frogs, snakes, birds, tropical fish, iguanas....

Q. Do you have a favorite story from your work?

A. My favorite story about our business is the time we got locked out. We had a new customer that had multiple locks on the door. We didn't have keys for all the locks so the customer said that they wouldn't lock the one that we didn't have a key for. (that was our first mistake).

We went for our first visit and guess what? the lock was locked and we couldn't get in. The customer had 3 locks on the front door and the garage was locked. We walked around to the back and guess what we saw? There was a bedroom window open and a ladder was sitting right next to it! I helped Elizabeth(my wife) up the ladder and through the window.

The pets were a little freaked out but they all came around pretty quickly. The funniest thing was that was the very first pet sit that we had ever done. Our first customer over 16 years ago.

Q. How did you decide to get in your line of work?

A. I have always wanted to work with animals but being a vet was not an option. I would not be able to handle the really sick and dying animals. In 1994 I read a copy of Cat Fancy magazine about the pet sitting profession and thought now this is for me. I can work with animals who look forward to seeing me and get to spend time playing and caring for more than I could ever have on my own. I do care for some sick animals once in a while giving them medication and fluids but because it is not part of my everyday routine so I am happy to care for them.

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