FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I normally charge anywhere between 50-75 dollars an hr. That would include travel cost(depending on location), set up and break down. I ask the coordinators to at least book the entertainer for 2 hrs. If I were to finish before the hr is up then I get paid for how long I was present. I'm normally pretty lenient if I work passed the time asked. I don't like to leave children unhappy, so if I have to stay and do a couple extra faces at no cost then that's what I do. Quality is not only about the paint job I do, its about the care I put into it as well.
- What is your typical process for working with a new customer?
Ensuring I have all details for the event, as well as qualifications per the coordinator and that we are on an understanding. All appointment set up is done over the phone. If receipts or account information is needed I prepare prior to the venue and have ready. I give a follow up call a day or two in advanced to make sure everything is the same. The day of the activity, I show up 15 minutes to half hr prior to show up and be ready to work. I introduce my self to family members, embrace the children, explain to them what I do, and from there we take off on an artistic adventure.
- What education and/or training do you have that relates to your work?
Its really all free hands on art work. I have always been artistic. My customer service skills definitely come from working in a hospital/restaurant/bartending environment. I have definitely accomplished quality customer care from my work experiences.