Theresa Luersen says, "We have used Blue Frog a few times over the years. The reason we keep using them is because they are reliable, professional, transparent and just all around friendly and nice to deal with. Every time you call, you get to speak to a real human who is very helpful, no automated or virtual assistant stuff. I think every time I've called, they've been out the same day or very close to it. The guys are super nice, they explain everything clearly, they understand plumbing issues are serious and stressful. They don't talk down to you, or make you feel stupid for not understanding everything (something I've experienced as a woman with other contractors). They replaced our main shut off, installed a new dishwasher and all the plumbing for it and the kitchen sink in the basement. Also removed all our old lead pipes and did new PVC. I have no hesitation calling them if we have any plumbing issues. All their work is professional and clean and they back it up. You don't have to worry that once they leave, you'll never be able to reach them again. Seriously just the best customer service. :-)"See more