We needed someone to come in and install a shower faucet for us. Roldan came in at a very competitive price and provided high-quality work. They were quick to work with us to find the optimal solution to our issue. Highly recommend.
Roldán construction and plumbing
Jon N.
Hired to do a bathtub replacement project and install a walk in shower. Project took three times longer than the pro estimated, partly because the pro was multiple hours late to their stated arrival time every time. Communication was a frustration throughout. Had to fix several things myself after the project was finished.
Humberto Figueroa
Denise O.
I have tried to refrain from leaving a negative review but I have no choice at this point. I've tried to get Paul and Scott to make this right to no avail.
I was quoted a timeline of completion of 5-7 days to do a standard alone showerinstall. They ripped out the fiberglass kit and installed tile on the walls and floor. A week long job turned into a full MONTH to complete due to poor time mgmt and over booking of jobs. They would come in, work a handful of hours and then leave day over day. Had they simply buckled down and put in full days of work it would have been completed. Yet every day another excuse was offered up. I remained patient to get thru the job knowing I would never use them again or recommend them to anyone.
Fast forward to the job finally being completed. The shower floor never really dried after sitting for a week and eventually came undone. When I reached out about it I was told that the floor was settling and they would be back out in 3 weeks. I advised this was not the case as the pics were clear the floor was coming undone. I was advised they would come out the following week to get it done.
2 weeks later they showed up and replaced the section that was messed up. Once dried the floor was uneven, water pooling in pockets and the grout was missing in some places allowing the brown mud to seep thru the tile. Once dried it looked black. Overall the section looked darker and worn, but it was all brand new products. My husband reached out again asking they come back and has since gotten the run around. One day he claimed he stopped by and rang the bell and we didn't answer. We both work from home and our cars were in the driveway. If no answer why not call? He claimed he sat out front for 15 mins and then left. I'm positive that was a lie. We then attempted to coordinate a time (they never give times, they just say some time that day). Of course he never made it over after another week and a half of that.
Finally I had enough. We are 2.5 mos out and I'm left with shotty work. I will now have to pay a REAL professional to fix this sub par work and I'm beyond pissed. My husband texted Scott advising don't worry about coming back out..we will pay someone to fix your shotty work AND leave a negative review with photos. Instead of responding attempting to correct the issue he responded saying "sounds good".
So here I stand leaving this review. Please, beware in dealing with these 2 for large scale jobs and certainly not for any major work. Unprofessional, piss poor work, no accountability and no interest in ensuring they deliver quality, timely work. See the attached photos. Pic #1 and #2 is the first job done. Pic 1 was revision work that was equally as poor.
GP Services
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