FAQs
- What education and/or training do you have that relates to your work?
Our technicians attend factory training several times a year for different manufactures. Each manufacturer has a different philosophy on training, but we attend every class possible every year. So far this year we have had Bosch, Thermador, LG, Frigidaire, Electrolux and GE. We also use online training to stay up-to-date on Service Bulletins and changes that happen in between training sessions.
- What questions should customers think through before talking to professionals about their project?
Major Appliance Repair had become way more complex than in the past. Machines today are built with usually multiple computer boards and various electrical components that take a lot of training and expertise to be able to diagnose and repair correctly. Most Appliance Service companies do not take the time to get this type of training and they really should. When hiring a company to do any repair you should make sure that they are experts in their field and too often they are not in this industry.