FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing options are not complicated at all. We bill in 15 minute intervals, with a 5 minute grace period for each. We do offer a special rate to all Thumbtack requests which gives you your first hour for only $45! ALSO, If you are not 100% satisfied, you pay nothing.
- How did you get started doing this type of work?
We started Reno IT Experts after being contacted by a large, business service provider asking for help for their customers. Their need led them to locate a one line addition to a unrelated posting on a local bulletin board to find us. This was a major indication to us that the area was in need of a good, inexpensive, expert level service provider. With our combined experience totaling over 75 years of IT and Computer related services, Reno IT Experts was born.
- What types of customers have you worked with?
We are a full service provider from top to bottom we have seen it and do it all from service provider changes to performance issues, from virus/spyware/adware/malware removal to network issues, from printer issues to software issues, and from software training to specialized application development.