FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My basic rate is $30/hr with a 10% discount for cash. Travel time at the same rate one way to the client, door to door. I pay for my travel time to return home.
- What is your typical process for working with a new customer?
*Gather information *Check problem or needs *Get parts if needed *Do the work and document it if needed *Verify work with client *Bill client/get paid
- What education and/or training do you have that relates to your work?
*A+ CompTIA computer certification *Decades of real-world experience